PHG夏季海滩度假村-住客评论

Guest（家庭旅游） 2025-10-01
Staff was nice and helpful. Condo was immaculate. Enjoyed our weekend stay.
酒店回复：
Thank you for the positive review. We’re glad our team was helpful and that you found the condo immaculate. So happy you enjoyed your weekend with us, and we hope to welcome you back soon!
Guest（家庭旅游） 2025-09-01
I liked how quiet it was. I liked the condo itself, it was very accommodating, I felt at home.
酒店回复：
Thank you, Maura! We're so glad you felt at home and appreciated the quiet atmosphere. We hope to welcome you back for another relaxing stay soon!
Guest（家庭旅游） 2025-08-01
The area was so peaceful and the beach access was great. We felt like we had our own private beach area and it wasnt crowded at all.
酒店回复：
Thank you, Hank! We're thrilled you enjoyed the peaceful area and private beach feel. We look forward to welcoming you back for another relaxing stay soon!
Guest（其他） 2025-07-01
We loved the the apartment was clean and its proximity to the beach.We had such a lovely time I highly recommend it. Will definitely be back.
酒店回复：
Millicent, thank you so much for your valued feedback!
Guest（其他） 2025-07-01
I’m not one to leave reviews as I’m very easygoing and dismissive, but I feel that it’s needed on this one. We’re not a picky bunch when we travel, but we expect to receive what we’ve paid for, especially $3,000+. Overall, the hotel is great. There are a few things that I’ll mention that, as a guest, I’d want to know about. You can’t purchase things from the shop in the lobby with cash, it’s card only. Check kitchen items when arriving, wash before using (inside of cabinets hadn’t been cleaned and it’s just a good practice when traveling). There is one elevator per tower (we stayed in B). The hot tub only accommodates 4 people at a time. The two pools were nice. We stayed during one of the busiest times of the year for July 4th, so it was very crowded wherever we went. There is also a one-time registration fee that isn’t handled during booking with *******, this is paid when arriving to hotel (we were unaware but I’m sure it was listed somewhere in fine print). The biggest and ONLY issue that could potentially keep us from returning to this resort occurred while out on the actual beach. Unfortunately, we butted heads with the chair rental guy and were harassed DAILY. Very rude, offensive, doesn’t take “no” well, and even had a condo owner harass us as well (police were involved). The condo owner that he recruited to help him actually hit me in the stomach (I’m 9 months pregnant) and called us “damn hillbilly rednecks”. We will take our money elsewhere next time we visit PCB.
酒店回复：
Thank you for your honest feedback. We’re sorry to hear that parts of your stay didn’t meet your expectations.We appreciate you pointing out areas where we can improve, such as the condition of the kitchen cabinets. We'll be sure to address this with our cleaning team to ensure everything is up to standard for future guests.As for the beach situation, we’re truly sorry that your experience was impacted in such a serious way. While we have no affiliation with the chair rental company or any individual condo owners involved, we absolutely understand how upsetting that must have been. No guest should ever feel uncomfortable or unsafe during their vacation.We value your business and hope that, despite this unfortunate situation, you were still able to enjoy some of your time in Panama City Beach.
Guest（家庭旅游） 2025-07-01
The actual surrounding property seemed kept up and maintained, which was nice. The lobby area looked good. The actual unit we rented however was INCREDIBLY outdated and in desperate need of renovations. The carpet looked nasty and felt dirty. Nothing worked — the keurig coffee maker didn’t work. The water in one bathroom never got warm (had to take cold showers). The toaster was broken. The tile felt sticky. The mirrors and bathroom sinks were dirty. It was clear that the bare minimum goes into keeping this unit maintained
酒店回复：
Thank you so much for your valued feedback!
Guest（家庭旅游） 2025-07-01
The condo is very outdated but we still ended up having a fun time at the beach and pool. There is a lot do in the area.
酒店回复：
Thank you so much for your valued feedback!
Guest（其他） 2025-06-01
Worth this money. Good for family. More comfortable because you have everything you need than standard hotel.
酒店回复：
Oleksii, thank you so much for your valued feedback!
Guest（与好友旅游） 2025-05-01
Summerhouse was great. Nice rooms and kitchen. Nice staff. CLEAN. Some outlets didn't work and the main toilet was broken when we got there. Everything was fixed promptly! I would definitely stay here again.
酒店回复：
Julie, thank you so much for your valued feedback!
Guest（家庭旅游） 2025-05-01
Beautiful pool area and beach access. Lobby is freshly renovated. Great views from the room. Staff was very nice and helpful. Only complaints are that we had to wash the bed linens that were clearly not laundered before we checked in and the fabric on the couches in the living room also did not appear clean. Otherwise, great kitchen, bathroom, balcony, and master bedroom view.
酒店回复：
Mechaela, thank you so much for your valued feedback!

PHG夏季海滩度假村

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-09-01

Guest（家庭旅游） 2025-08-01

Guest（其他） 2025-07-01

Guest（其他） 2025-07-01

Guest（家庭旅游） 2025-07-01

Guest（家庭旅游） 2025-07-01

Guest（其他） 2025-06-01

Guest（与好友旅游） 2025-05-01

Guest（家庭旅游） 2025-05-01

客户评价由实住客人提供的真实点评