Crowne Plaza SAINT JOHN HARBOUR VIEW by IHG

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Guest：From the moment we walked in the front door, we were thrilled with our stay. The gentleman at the front desk during check-in was incredibly friendly and welcoming. The lobby was clean. Our sixth floor room was immaculate. The only thing we weren't struck on was the dated jacuzzi tub in the room. While it was not in working order, we know how difficult the jets can be to clean properly (we used to own the exact same tub).That being said, it was our only "complaint". Every staff member we encountered was friendly and warm. Even the elevator and corridors smelled and appeared clean. The restaurant downstairs served delicious, reasonably priced food. Don't be fooled by the "fancy" appearance; the restaurant was welcoming and accessible. The front desk clerk happily helped us secure transportation to a nearby venue for a concert. Check-out the next morning was smooth and pleasant. We enjoyed a king sized room and found the price to be overly affordable. Overall, we very much enjoyed our stay and wouldn't hesitate to return again if we were back in Saint John for an event at TD Station.

2025-11-01

Guest：Nice big updated room with big windows. Customer service was very good also. Would stay here again.

2025-11-01

Guest：The room had a chair with a huge gross looking stain on it. The pool which is why we booked this hotel was closed do 24hours for the second time we’ve stayed here. The restaurant on site didn’t have two of the dishes we wanted or a drink my husband ordered. Our room shower drain was so clogged when I took a Shower it flooded our bathroom. We had to use all the room towels to clean it up and have no clean towels for our shower the next day as we only stayed on night. The staff them selves were exceptionally nice and kind but offered us nothing in way of accommodation. Also as a family I wouldn’t recommend this hotel to other families it is not fun for small children seeing as this was our second stab with no pool. A dirty room and clogged shower still cost us full price.

2025-12-01

Guest：Staff was nice and tried to help but the room was cold when we entered like really cold and we tried to put the heat on and the heater was broke. Tried to turn the bathtub on and the water was brown. Then waited for about 20 to 30 minutes for the attendant to come upstairs to check then they switched us rooms. That room wasn’t too bad but the room never really got super warm either was expecting a little bit more for the crown Plaza.

2025-12-01