We're happy that, overall, you enjoyed your stay. Thank you for letting us know that you found us to be clean and friendly and that our breakfast hit the spot. We hope you'll stay with us again.
Melissa, we want our guests to enjoy a great experience from check-in to check-out and we regret that your visit started out less than ideal. It can take a while before a refund appears on your statement. Please know that we’re always available to assist you with this.