Dear Bhanji,Thank you for sharing your recent experience with us. We are truly sorry to learn about the challenges you faced during your stay, including the maintenance issues, air conditioning malfunction, and breakfast hygiene concerns. This is not the standard of service we strive to provide at Amariah Hotel & Apartments.We have addressed the mentioned points with our engineering and housekeeping teams to ensure such incidents are not repeated. Regarding the towel service, our policy is to replace towels daily, and we regret any miscommunication that may have occurred during your visit.We appreciate your honesty and the opportunity to learn from your feedback. Your comments help us identify areas that require immediate attention, and we are committed to improving guest comfort and satisfaction.We hope you will consider staying with us again in the future, allowing us the chance to restore your confidence in our hospitality.Regards,Florence Nkomo- Marketing Manager.The Amariah Team.
Thank you so much! We are glad you appreciated our hospitality and we look forward to hosting you again soon.
Thank you so much for your kind words and wonderful feedback!We’re delighted to hear that you enjoyed your stay and that everything from the accommodation and breakfast to our cheerful staff and reliable WiFi met your expectations. It's always a pleasure to know our guests had a comfortable and pleasant experience.We truly appreciate you choosing to stay with us and look forward to welcoming you again in the near future!
Thank you so much! We appreciate those kind words. We hope to host you again soon in the future!
Karibu tena! We are glad you had an amazing experience with us. Visit again soon!
Thank you so much!! We truly value having a great guest experience, and we are glad you enjoyed your stay. Karibu tena!
You are warmly welcome again