莱昂环球大酒店及 Spa-住客评论

Guest（其他） 2026-03-01
Sehr sch?nes Hotel, tolles Essen und nettes Personal. Die Massagen (Meritxe & Susanna) waren super und entspannend. Kann ich 100% empfehlen
Guest（Couple） 2025-10-01
We had an absolutely fantastic stay here for a week. Our room was excellent with an amazing sea view that really couldn’t have been better, and all the staff were extremely friendly & helpful. The restaurants at the hotel were also brilliant, and the pool area & communal areas were all spotless & very relaxing. We will absolutely be back!
酒店回复：
Dear Katie,Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you had an absolutely fantastic week and enjoyed the excellent room with the amazing sea view. It’s always our goal to provide comfortable accommodations and breathtaking views to make your stay memorable.We truly appreciate your kind words about our friendly and helpful staff, as well as your compliments to our restaurants. It’s great to know that the pool and communal areas were spotless and relaxing for you. Your satisfaction means the world to us!We look forward to welcoming you back for another fantastic stay in the near future.Warm regards,Your team at Universal Grand León & Spa
Guest（Other） 2025-09-01
Nice premium hotel Great hotel in quiet area with nice restaurants and beaches near
酒店回复：
Dear Ian, Thank you sincerely for your wonderful review and for taking the time to share your experience with us. We are truly delighted to hear that our service met your expectations. We very much look forward to welcoming you back in the near future and to making your next stay even more special. Warmest regards, Your Universal Grand León & Spa Team
Guest（情侣） 2025-09-01
Spotless property, beautifully designed, lovely staff and a quiet peaceful stay! We loved our time here and would definitively recommend and come again!
酒店回复：
Dear Andre,We sincerely thank you for your kind review.We very much look forward to welcoming you back in the near future and to making your next stay with us even more extraordinary.Warm regards,The Universal Grand León & Spa Team
Guest（Other） 2025-08-01
Really liked this hotel. Spa facilities were really great and little details really make a difference around the hotel. Breakfast options were one of best we had experienced, so many great choices. Would stay here again.
酒店回复：
Dear Adam,Thank you so much for your kind review and for taking the time to share your experience with us. We are thrilled to hear that our service met your expectations, and we are especially glad you enjoyed our AquaSpa and breakfast offerings. Your feedback truly means a lot to us..At Universal Beach Hotels, we are dedicated to providing our guests with an unforgettable experience, and your positive feedback inspires us to continue striving for excellence. We will be sure to share your kind words with our team, who work tirelessly to deliver exceptional service every day.We look forward to the pleasure of welcoming you back in the near future and making your next stay even more memorable.Warm regards,Your Universal Grand León & Spa Team
Guest（Other） 2025-08-01
Peaceful and relaxing Great atmosphere and facilities. The only suggestion is to improve evening entertainment (maybe it’s only that evening wasn’t good) Staff is nice and very helpful
酒店回复：
Dear Jelena,Thank you sincerely for your lovely review and for taking the time to share your experience with us. We are truly delighted to hear that our service met your expectations—especially the efforts of our dedicated staff.At Universal Beach Hotels, we are dedicated to providing our guests with an unforgettable experience, and your positive feedback inspires us to continue striving for excellence. We will be sure to share your kind words with our team, who work tirelessly to deliver exceptional service every day.We look forward to the pleasure of welcoming you back in the near future and making your next stay even more memorable.Warm regards,Your Universal Grand León & Spa Team
Guest（Family） 2025-08-01
Staff has been second to non: incredibly nice, attentive,very helpful and in a good mood every single day. They do not try to upsell anything which has been the case in many other resorts. It's a modern and clean hotel. Rooms are clean and have a modern tranquil look. The location itself is very quiet. Only downside would be that a car rental would be needed if you want to see many places across the island as it is not that well connected by public transport. The local bus only runs once an hour. Half board: very good quality food but after a week, the choices at the a la carte dinner get slim.
酒店回复：
Dear Svenja,Thank you sincerely for your wonderful review and for taking the time to share your experience with us.We are truly delighted to hear that our service met your expectations particularly in terms of our team’s hospitality. At Universal Beach Hotels, it’s our mission to create unforgettable moments for our guests, and your kind words are a great source of motivation for all of us.Rest assured, we will share your lovely feedback with the entire team. They work with great dedication every day, and recognition like yours means the world to them.We very much look forward to welcoming you back in the near future and to making your next stay even more special.Warmest regards,Your Universal Grand León & Spa Team
Guest（Other） 2025-08-01
Outstanding as an Hotel, we'd stay again:) A beautiful Hotel with excellent facilities. The restaurants were outstanding. the staff super friendly. The cleaners deserve a mention too as the entire Hotel was spotless. The waiting staff were very attentive & friendly.
酒店回复：
Dear Steve, Thank you for your wonderful review and for taking the time to share your experience with us.We are thrilled to hear that our service met your expectations, especially our wonderful team.At Universal Beach Hotels, we are committed to creating unforgettable experiences for our guests, and your kind words encourage us to keep striving for excellence. We'll be sure to share your feedback with our team, who work hard every day to deliver exceptional service.We look forward to welcoming you back soon and making your next stay even more memorable.Warm regards,The Universal Grand León & Spa Team
Guest（家庭旅游） 2025-08-01
The staff is friendly and helpful. The property of the hotel is also very nice and beautiful. The neighbourhood is more or less average, but the views of the sunsets are absolutely stunning. The food is very good and the variety of the breakfast buffet ist great. Also the starters and desserts of the buffet at evening is also good. The variation of the a la carte dinner could be better.
酒店回复：
Dear Frank, Thank you sincerely for your wonderful review and for taking the time to share your experience with us. We are truly delighted to hear that our service met your expectations particularly in terms of our team’s hospitality. At Universal Beach Hotels, it’s our mission to create unforgettable moments for our guests, and your kind words are a great source of motivation for all of us. Rest assured, we will share your lovely feedback with the entire team. They work with great dedication every day, and recognition like yours means the world to them. We very much look forward to welcoming you back in the near future and to making your next stay even more special. Warmest regards, Your Universal Grand León & Spa Team
Guest（Couple） 2025-07-01
The indoor pool and spa was awesome, and the rooms were great. Breakfast was really good with a large variety of options. The pool area was great as well.
酒店回复：
Dear Leiandra,Thank you so much for your wonderful review!We’re truly delighted to hear that you had such an amazing stay with us and that you enjoyed every aspect. Creating memorable moments for our guests is what we strive for every day.We would be thrilled to welcome you back again soon at Universal Grand León & Spa.Warm regards,Your Universal Grand León & Spa Team

客户评价 由实住客人提供的真实点评

Guest（其他） 2026-03-01

Guest（Couple） 2025-10-01

Guest（Other） 2025-09-01

Guest（情侣） 2025-09-01

Guest（Other） 2025-08-01

Guest（Other） 2025-08-01

Guest（Family） 2025-08-01

Guest（Other） 2025-08-01

Guest（家庭旅游） 2025-08-01

Guest（Couple） 2025-07-01

客户评价由实住客人提供的真实点评