全景度假酒店-住客评论

Guest（其他） 2026-02-01
Staff did not welcome us the same way as other guest. I was charged for 2 rooms and they did not want to make adjustment. Cleanliness and space could be better.
Guest（家庭旅游） 2026-01-01
The staff here is truly excellent. They are kind, efficient, and easy to communicate with. This includes the front desk, the restaurant staff, house keeping, the spa, everyone! The room is spacious, clean, and well designed. The food is tasty and the buffet options are plentiful if you want a quick meal. My only issue is that the internet is a bit spotty, but they sent a technician in promptly to address the issue and I was able to stream shows on my laptop. The pool is also great. The spa staff are professional and excellent, and the treatment rooms are clean and well designed. What truly impressed me was that I decided to check out early, and the staff phoned ******* on my behalf to make sure that I would get a refund for the night I didn't use. I would have no hesitation recommending the Panoramic Getaway to anyone looking to stay in the Munnar area.
Guest（家庭旅游） 2025-12-01
This was by far the best hotel we stayed at during our trip, even better than other five?star properties like the Taj. What stood out most were the spotless rooms, the attentive and genuinely caring staff, and the breathtaking views from both our room and the terrace. We loved the amenities as well: the beautiful swimming pool, excellent breakfast, lunch, and dinner options, and the hotel’s easy access to all the fun things to do in Munnar. We were traveling with our one?year?old, and the staff went above and beyond helping us sanitize bottles multiple times a day, keeping the room clean, and making sure we were always comfortable. We stayed for two days and had an incredible experience. Highly recommended.
Guest（情侣） 2025-12-01
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Guest（Other） 2025-12-01
Great place to relax and take in the views of Munnar. The restaurant is amazing for authentic Indian food.
酒店回复：
Dear James,Thank you for your lovely review. We’re thrilled that you found our hotel a great place to relax and enjoyed the authentic Indian cuisine at our restaurant. We look forward to welcoming you back for another memorable stay.Warm regards,Ajith Nair
Guest（Other） 2025-11-01
Clean room, very helpful staff, beautiful hotel with great decoration.The Indian restaurant was amazing with impeccable service. Beautiful swimming pool, conveniently located especially when you have a car. Everything is close by. Not easy for walking around the hotel though (no sidewalks and too much traffic). Beautiful sunset spot! I'll recommend it.
酒店回复：
Dear Francise,Thank you for your wonderful feedback! We're delighted you loved the clean rooms, décor, helpful staff, and your dining experience at our Indian restaurant. Great to hear the pool, location, and sunset views added to your stay. We appreciate your note on walkability and will keep this in mind.Your recommendation means a lot to us!Warm regards,Ajith Nair
Guest（Other） 2025-11-01
The hotel has descent facilities, staff were helpful, kept very clean and tidy. The food was consistently good and the location of the hotel is 10 hours from Munnar which makes it very convenient. The view from the Panorama room was very good.
Guest（Family） 2025-11-01
This was my second time staying here, and I’m really pleased to see they’ve maintained their high standards. The rooms are cozy and comfortable, with beautiful views of the mountains. Breakfast was delicious and always served with a smile. Both pools are heated, which was such a nice touch and made the stay even more relaxing.
酒店回复：
We are glad that you visited us again and left such fine words of encouragement for us . Thank you. The Panoramic team who toils day in day out to keep the place in its prime very well deserve that pat on the back. Appreciate it. And such stunning snaps too... Hope you will visit us again down the line... Sona Bennett
Guest（Family） 2025-09-01
Lovely stay with heated pool was amazing and cafés in the property is nice. Chocolate factory next to the stay makes the location nice.
Guest（家庭旅游） 2025-09-01
Scenic hotel and extremely beautiful views especially plants all over the hotel.

客户评价 由实住客人提供的真实点评

Guest（其他） 2026-02-01

Guest（家庭旅游） 2026-01-01

Guest（家庭旅游） 2025-12-01

Guest（情侣） 2025-12-01

Guest（Other） 2025-12-01

Guest（Other） 2025-11-01

Guest（Other） 2025-11-01

Guest（Family） 2025-11-01

Guest（Family） 2025-09-01

Guest（家庭旅游） 2025-09-01

客户评价由实住客人提供的真实点评