客户评价 由实住客人提供的真实点评

酒店回复：

Thank you for sharing your detailed feedback. We’re pleased to know you enjoyed the spacious room, the convenience of the balcony drying rack, and the nearby store. For a brighter stay, we recommend booking our One Bedroom Suite located on the upper floors of the building. We look forward to welcoming you back again soon.

酒店回复：

Thank you for your wonderful review. We’re glad to hear you enjoyed the spacious rooms, our friendly staff, and the convenient location near Robinsons Mall and the LRT station. We’re also delighted that you found our breakfast commendable. It’s a pleasure to know you had an enjoyable stay, and we look forward to welcoming you back again soon.

酒店回复：

Thank you for sharing your thoughts. We’re glad to hear you found our hotel a comfortable place to rest in a quiet atmosphere. While our property has been around for many years, we take pride in maintaining its charm while continuing to improve for our guests’ comfort.We hope to welcome you again soon.

酒店回复：

Thank you for your kind and thoughtful review!We’re delighted to hear that you enjoyed the spacious and comfortable room, as well as the clean bathroom and pool. It’s also wonderful to know that you appreciated the resort-like facilities we offer.Your feedback means a lot to us, and we look forward to welcoming you back for another pleasant stay at Tropicana Suites.

酒店回复：

Thank you for taking the time to share your experience with us.We’re glad to hear that you appreciated the complimentary room upgrade and found value in the balcony and smoking-friendly setup. It’s also great to know that our location and relaxed service style have made Tropicana Suites your regular choice.We do, however, sincerely apologize for the issue you experienced with the hot water. Your feedback is important to us, and we will have our maintenance team look into this immediately to ensure a more comfortable stay in the future.Thank you once again for your continued support. We look forward to welcoming you back soon.

酒店回复：

Thank you for sharing your experience with us. We’re glad to hear that you appreciated the size and cleanliness of the room, as well as the convenience of having a fridge and the option to cook. We apologize for the noise from other guests and any disturbances that affected your sleep, as we aim to provide a comfortable and peaceful environment for all of our guests.We also appreciate your feedback regarding the service and the surrounding area. We will take your comments into consideration as we work towards improving the overall guest experience.We hope you’ll give us another opportunity to welcome you back in the future for a better stay.

酒店回复：

Thank you for your rating! We truly appreciate your feedback and are always open to suggestions to improve our service for future guests. Your input is invaluable in helping us enhance our offerings, and we look forward to providing you with an even better experience next time. We hope to welcome you again soon!