莲花大 SPA 酒店 - 莲花集团管理-住客评论

Guest（商务旅客） 2026-01-01
整体酒店本来感觉很不错的，房间比较精致，就是这浴帘脏的让人恶心！！！然后晚上睡觉了才是噩梦，因为毫无隔音，早上6.7点开始就别想睡了！对于睡眠质量要求高的人来説简直太难受了
Guest（Business traveler） 2025-12-01
环境不错，早餐也不错
Guest（Business traveler） 2025-12-01
Standards for four-star hotels can vary significantly from one country or region to another, and this often leads to very different expectations for travelers who are familiar with the rating systems in their own countries. What is considered a four-star experience in China, for example, may not align perfectly with what you will find in Vietnam. With that in mind, the Sen Grand Hotel & Spa Managed by Sen Group in Hanoi offers a stay that I would describe as neither particularly impressive nor particularly disappointing—somewhere comfortably in the middle. The hotel does have a few positive points worth mentioning. One of the main advantages is its location. It is situated fairly close to a main road, making it convenient for guests who want quick access to transportation, nearby shops, and general city activity. This can be especially useful if you plan to explore Hanoi frequently or rely on ride-hailing services. Additionally, the area around the hotel has no shortage of dining options. You will find many restaurants and small eateries right at the doorstep, which makes it easy to grab a meal at almost any time without having to travel far. However, like many mid-range hotels in Southeast Asia, the Sen Grand Hotel & Spa does have some shortcomings. The most noticeable issue is the water pressure during showers. Guests who prefer strong water flow may find the shower experience somewhat underwhelming, especially during peak hours. While this is not a severe flaw, it does impact the overall comfort level of the stay and may be something to keep in mind if consistent hot water and strong pressure are important to you. Aside from the water pressure, there are no major defects or serious problems with the hotel. The rooms are generally clean, the basic amenities function as expected, and the service is acceptable for a hotel in this price range. It may not offer the refined details or higher-end comfort that travelers would expect from a four-star hotel in China, but it does provide a practical and reasonably comfortable place to stay if your expectations are aligned with local standards. In terms of atmosphere, the hotel strikes a balance between simplicity and functionality. It does not deliver a luxurious experience, but it also does not fall short in any critical area. For travelers who prioritize convenience, accessibility, and basic comfort over premium facilities, this hotel meets the needs sufficiently. Overall, if you have alternative choices, you may consider comparing your options, especially if you are looking for amenities that match Chinese four-star standards more closely. However, if your choices are limited or you simply need a decent, reliable place to stay in Hanoi without major concerns, the Sen Grand Hotel & Spa is a reasonable option. It offers a straightforward experience that fulfills the essential requirements of a short or medium-length stay.
Guest（Business traveler） 2025-11-01
比较一般，住的时候在做清洁
Guest（商务旅客） 2025-11-01
位置：在主路旁边的岔路里麪，定位也好找环境：老街道的景观，不会吵闹，安静衞生：房间按时打扫和收拾。但601房间厕所异味很大，不会消散，怀疑是漏水泡着地板发臭或者是下水道返味早餐：可选不多，河粉挺好吃，黄桃酥挺好吃的服务：前台会英文沟通，热情客气，grab可送上房间
酒店回复：
Dear Valued Guest,Thank you for your feedback. We’re glad to hear that your overall experience was a positive one. If there’s anything we can improve to make your next stay even better, we’d love to hear your suggestions.We hope to welcome you back again soon!
Guest（商务旅客） 2025-11-01
房间乾净，楼下吃饭方便
Guest（商务旅客） 2025-10-01
特别满意，服务超级好
酒店回复：
"Dear Valued Guest,Thank you for your lovely review and for choosing to stay with us!We’re so pleased to hear that you had an excellent stay and that you appreciated our convenient location, friendly staff, comfortable room, and the breakfast— a small touch we’re glad made a difference.Your kind words truly motivate our team, and we hope to welcome you back for another great experience in Hanoi soon.Warm regards,"
Guest（Solo traveler） 2025-09-01
A really nice hotel with friendly and attentive staff. The rooms were spacious and luxurious, and the restaurant serves nice food for a good price. Lan Anh and Thao at the reception were lovely and always happy to help me with anything I needed including local recommendations. The staff spoke good English.
Guest（商务旅客） 2025-09-01
地点在河内巷内但出来大马路后还算满方便,算是家有点时间的酒店,满乾净的床好睡,但健身房与泳池可能有点年份,与照片不太像,应该有改善的空间,早餐还满好吃的
酒店回复：
Dear Valued Guest,Thank you for your feedback. We’re glad to hear that your overall experience was a positive one. If there’s anything we can improve to make your next stay even better, we’d love to hear your suggestions.We hope to welcome you back again soon!
Guest（与好友旅游） 2025-08-01
早餐非常丰富，食物选择很多，我们连续住了4晚，每天食物款式都有少量变更，赞！酒店massage 价格合理，方便舒适！

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2026-01-01

Guest（Business traveler） 2025-12-01

Guest（Business traveler） 2025-12-01

Guest（Business traveler） 2025-11-01

Guest（商务旅客） 2025-11-01

Guest（商务旅客） 2025-11-01

Guest（商务旅客） 2025-10-01

Guest（Solo traveler） 2025-09-01

Guest（商务旅客） 2025-09-01

Guest（与好友旅游） 2025-08-01

客户评价由实住客人提供的真实点评