帕尔马海滩别墅Spa度假酒店-住客评论

Guest（其他） 2025-11-01
Check in muy mal duramos como una hora! La habitación muy bien ! Comida muy bien!
酒店回复：
En nombre de todo el equipo de Villa del Palmar Beach Resort & Spa, le agradecemos su amable preferencia y el tiempo que se ha tomado para compartir sus comentarios.En relación con sus comentarios sobre el tiempo que tardan en completarse los procesos de check-in y check-out, le aseguramos que los hemos abordado con la gerencia correspondiente. Gracias por informarnos al respecto.Una vez más, muchas gracias por sus comentarios.Esperamos tener la oportunidad de darle la bienvenida nuevamente y brindarle el excelente servicio que nos ha caracterizado.Respetuosamente,
Guest（情侣） 2025-10-01
Todo perfecto, solo no me patece que agreguen la propina obligatoria, si somos dejedar propinas wue es de malgusto que la pongan obligatorio ya que va contea la ley
酒店回复：
Gracias por darnos la oportunidad de recibirle en Villa del Palmar Los Cabos y por tomarse el tiempo de compartir su experiencia con nosotros. Para nosotros sus comentarios son muy importantes ya que nos ayudan a mejorar la estadía de nuestros valiosos visitantes como usted.Esperamos tener el honor de atenderle en otra ocasión y proporcionarle el excelente servicio que nos caracteriza.Respetuosamente,
Guest（家庭旅游） 2025-10-01
Not sure where to start. Building 2 needs to have all the HVAC replaced in the rooms. It seems like they are using a “swap cooler” type system in the rooms. We had a group of people that went and we were all in building 2. All our rooms smelled like moldy wet rags. Bed sheets felt wet. Anything “paper” was more like a wet rag. Smell was downright overwhelming. Also beware that the property is under construction. Jack hammers all day long. I asked for a room upgrade and they only wanted to put me in one of the buildings that was under construction. Not much of an upgrade. So we passed. I will say the food was pretty good. Although they must have rolled out a new menu. The staff was pretty lost and cook times were very long too. 45min to an hour. Pool staff was okay, but they had a habit of disappearing for an hour or so at times. We’ve been to Cabo many, many times over the years, and found this place to be too far from town. It’s quite the walk. Just and FYI…there are 3 properties together. They do have a trolly that takes you between them all. However the “all inclusive” does not apply to the other resorts. We were even told that we could not the pools and deck chairs. All and all this place is probably fine for some folks. It’s just not what we are used to.
酒店回复：
Dear guest,On behalf of the entire team of Villa del Palmar Beach Resort & Spa, we would like to thank you for your kind preference and for taking the time to give us your feedback. Your observations are very important since they let us know how we are doing and where we may need to make improvements.It is important to let you know, that every note and suggestion is read & considered in our weekly meeting and with your kind help and time, this is the first step to take our beloved resort and service into the next level.Once again thank you very much for your feedback. Respectfully,
Guest（与好友旅游） 2025-08-01
Es un lugar con vista muy linda pero es muy peligroso meterse al mar porque las olas son fuertes El servicio muy bueno en general Los cuartos grandes El buffet de desayuno delicioso La comida en la alberca variada La comida en sports bar variada Super con variedad Heladería excelente Cafetería de Starbucks MB y con servicio de Delicattesen sushi, sándwich y ensaladas y variedad de postres
酒店回复：
On behalf of the entire team of Villa del Palmar Beach Resort & Spa, we would like to thank you for your kind preference and for taking the time to give us your feedback. We are very happy to read that we exceeded your expectations, that you enjoyed the quality of our food and the comfort of our facilities.We truly hope that in the future you will give us the opportunity to welcome you once again at our beautiful resort.Respectfully,
Guest（情侣） 2025-05-01
Not enough chairs around pool. Chairs reserved and left unused for hours. Staff actively supplying people with towels around pool area. People drunk and noisy. Eating and drinking in pool with food dropped in pool. Something still wrong with water. This was shut off for about 6 hours with no notice. Liked the shows and buffet. Bella restaurant ok but why we had to queue for bacon. Carbon grill excellent. Pizza delicious. Need more take out food. Sushi and tacos pretty good. My birthday went unnoticed on the day the water shut off. Front staff were most helpful.
Guest（商务旅客） 2023-11-01
设施：好衞生：好环境：好服务：好服务：非常好

帕尔马海滩别墅Spa度假酒店

客户评价 由实住客人提供的真实点评

Guest（其他） 2025-11-01

Guest（情侣） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（与好友旅游） 2025-08-01

Guest（情侣） 2025-05-01

Guest（商务旅客） 2023-11-01

客户评价由实住客人提供的真实点评