Dear Veda, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at The House. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassador team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Dear natters11, Thank you so much for your kind words and glowing review! We’re absolutely thrilled to hear that your stay was everything you hoped for and more. It’s wonderful to know that Kristyn and the rest of our team helped make you feel relaxed and welcome from the moment you arrived. We’re so glad you enjoyed your oceanfront room and all the little touches — from the stocked fridge to the sunset views from your balcony. It’s great to hear that the dining experience hit the mark too, and that you were able to indulge in everything from champagne breakfasts to afternoon tea. Your shout-outs to Kimella, Kwezi, Sophia, Agnes, Andrew, Denis, and especially Ray (we’ll definitely pass on your message!) mean the world to us. We’ll also let Charlie know you appreciated the reflexology massage — sounds like a perfect beachside treat. We’re delighted you took advantage of the watersports and enjoyed the snorkeling and sailing. And thank you for highlighting the peaceful atmosphere and thoughtful amenities — it’s exactly the kind of experience we strive to create. We can’t wait to welcome you back for another unforgettable stay! Jason D Jordan Operations Manager
Dear PDXtreme, Thank you for sharing such a detailed and balanced review of The House! It’s great to hear that the boutique, adults-only vibe and attentive staff made your stay feel luxurious and relaxing. The snorkeling right off the beach sounds like a hidden gem, and it’s good to know the bar kept the drinks flowing! It’s unfortunate that several sister properties and the on-site Italian restaurant were closed for renovations—especially since that wasn’t communicated on the Bonvoy site. That kind of transparency is definitely important for planning. Still, it’s awesome that you made the most of the water taxi experience and appreciated the contrast between The House and the more family-oriented Waves hotel. Your review really helps paint a picture for future guests looking for a serene, upscale escape on the Platinum Coast. Thanks again for sharing! Jason D Jordan Operations Manager
Dear walaBarbados, Thank you so much for your thoughtful and generous review. We’re truly honored that you chose to celebrate such meaningful occasions—your anniversary and your husband’s birthday—with us. It brings us great joy to know that Jason Jordan and Nadia Shockness made you feel appreciated and loved from the moment you arrived. We’re proud to have them on our team, and your kind words will mean a lot to them. We’re also thrilled that our housekeeping, food service, and spa teams contributed to making your stay exceptional. Stacy will be delighted to hear that her massage services added to your relaxation and enjoyment. Your feedback about the food, room surprises, nightly turn-down service, and overall cleanliness is deeply appreciated. We strive to create memorable experiences, and it’s wonderful to know we succeeded in making your celebration special. Thank you again for sharing your experience. We look forward to welcoming you back for more unforgettable moments in the future. Jason Jordan Operations Manager
Estimada GIOPANZARDI, Muchas gracias por sus amables palabras y por tomarse el tiempo para compartir su experiencia en nuestro hotel. Nos alegra saber que disfrutó de nuestras instalaciones renovadas y de la deliciosa comida de autor que ofrecemos. Apreciamos especialmente sus comentarios sobre nuestro personal. Aunque no hablen espa?ol, se esfuerzan al máximo para que todos nuestros huéspedes se sientan bienvenidos y atendidos. Nos complace saber que disfrutó de la playa y del paseo en barco. Esperamos tener el placer de recibirle nuevamente en el futuro. Saludos cordiales, Jason D Jordan Gerente de Operaciones The House Hotel
Dear angelabY8019OX, On behalf of the entire hotel team, I want to thank you for sharing about your stay at The House Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Ambassador Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Jason D Jordan Operations Manager The House Hotel
Dear cassandraq2025, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at The House. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassador team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Jason D Jordan Operations Manager The House Hotel