回声·云影湖居-住客评论

Guest（与好友旅游） 2025-12-01
es un hotel increíble. Está ubicado sobre el lago es un hotel tipo boutique que te deja sin palabras. Lo mejor vistas al lago y al jardín espectacular la puesta de sol. *El staff es increíble, odos son super amables y serviciales, siempre dispuestos a ayudarte, El restaurante nos gustó mucho y Supun, el maitre, hizo de la experiencia algo inolvidable. La comida es deliciosa y el servicio es impecable. No dudes en reservar!
酒店回复：
Dear Valued Guest, Thank you so much for your fantastic review. We are truly delighted to hear that you enjoyed our lakeside setting, the beautiful sunsets, and the boutique charm of EKHO Lake House Polonnaruwa. It is wonderful to know that our team made your stay special. I will certainly share your kind words with Supun and the rest of the staff — they will be very happy to hear your appreciation. We are equally pleased that you enjoyed the dining experience, the delicious food, and our service. Thank you again for recommending us. We look forward to welcoming you back for another unforgettable stay. Warm regards, Nuwan Wijerathne Resident Manager EKHO Lake House Polonnaruwa
Guest（Family） 2025-11-01
Wonderful Stay – Highly Recommend! We had such a lovely experience at EKHO Lake House. The staff were incredible – warm, friendly, and always willing to help. Mr. Suresh and Mr. Wijerathne especially took amazing care of me and my family and made sure we had everything we needed. The food was excellent, truly 5-star quality. We also went on a canoe safari where we saw elephants, historical ruins, and Bird Island — a real highlight thanks to the wonderful local guides. The hotel itself is a beautiful boutique property facing the stunning Parakrama Samudra, and the peaceful lake view instantly puts you at ease. We came here after a very disappointing stay in Sigiriya, and the team here helped us recover completely. We’re leaving feeling calm, happy, and well rested. Highly recommend this place to anyone looking for a peaceful and memorable stay.
酒店回复：
Dear Valued Guest, Thank you very much for your wonderful feedback. We are delighted to hear that you and your family had a relaxing and memorable stay with us. It was our pleasure to take care of you, and I truly appreciate your kind words about Suresh, our team, and the overall experience. We’re glad you enjoyed the food, the canoe safari, and the peaceful views of Parakrama Samudra. Your recommendation means a lot to us. We look forward to welcoming you back to EKHO Lake House Polonnaruwa for another pleasant stay. Warm regards, Nuwan Wijerathne Resident Manager
Guest（Family） 2025-11-01
I had a wonderful stay here. We came to this hotel after a very bad experience at another place, and this stay truly fixed our mood. The service, facilities, and food were all excellent. A special mention to Suresh for helping us during our stay. We left feeling happy and satisfied. Highly recommend!
酒店回复：
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that your stay at EKHO Lake House helped turn things around after your previous experience. It was our pleasure to provide you with excellent service, comfortable facilities, and enjoyable meals. Your kind words about Suresh are greatly appreciated, and I will gladly pass on your compliments to him. We are truly happy to know you left feeling satisfied and refreshed. Thank you once again for your recommendation, and we look forward to welcoming you back in the future. Warm regards, Nuwan Wijerathne Resident Manager EKHO Lake House Polonnaruwa
Guest（Couple） 2025-11-01
Really nice place. Good environment, friendly staff, good food. I really recommend the place ?????? Thank you mr. suresh
酒店回复：
Dear Valued Guest, Thank you so much for your lovely feedback and for recommending EKHO Lake House Polonnaruwa. We are delighted to hear that you enjoyed the peaceful environment, friendly service, and our food. I will be sure to pass your appreciation to Mr. Suresh — he will be very happy to hear your kind words. It was truly a pleasure having you with us, and we look forward to welcoming you back for another relaxing stay by the lake. Warm regards, Nuwan Wijerathne Resident Manager EKHO Lake House Polonnaruwa
Guest（Couple） 2025-11-01
This was one of the best stays in all our trip to Sri Lanka. Amazing views and services, also amazing staff. Suput was all the time taking care of us, of every detail, also amazing table service. Nethmi and Buddini were also amazing staff, being flexible and trying to solve every request. We asked for a “candlelight dinner” as a special ocasion and they did an amazing job preparing a private dinner in the garden. Rooms are big and beautiful with so many details, all clean and soft. The hotel has activities you can do as kayaking, cooking classes, etc. Also has a beautiful swimming pool, they even let you towels. Breakfast is good and big, we tried only the Sri Lankan, we can’t tell about the others. The check-in and welcoming was very good, the only thing i’d say it’s the little massage should be done in another place, not the lobby. We’d repeat if we could go back to Polonnaruwa anytime. Everything was very good but for improving I could say a few things: the carpet could use a deep cleaning, as other small things such as the light switchers. To finish, the windows could also be cleaner, for the amazing views they have windows should be perfectly cleaned to get the best experience.
酒店回复：
Dear Valued Guest, Thank you very much for choosing EKHO Lake House Polonnaruwa and for taking the time to share such a heartfelt and detailed review. We are truly delighted to hear that your stay with us was one of the best experiences during your trip to Sri Lanka. I am especially pleased to know that Supun, Nethmi, and Buddini made your stay memorable with their attentive service and genuine care. They will be very happy to hear your kind words. It is wonderful to know that you enjoyed the candlelight dinner in the garden, our spacious rooms, the kayaking and cooking class, and the overall ambience of our property. We also appreciate your constructive feedback regarding the carpet, light switches, and window cleanliness, as well as your note about the massage location. Your comments are extremely valuable, and we have already shared them with our housekeeping and maintenance teams for immediate attention. Ensuring a perfect experience for our guests is our top priority. Thank you once again for your kind words and for highlighting both the strengths and the areas where we can improve. We would be honored to welcome you back to EKHO Lake House Polonnaruwa anytime in the future. Warm regards, Nuwan Wijerathne Resident Manager EKHO Lake House Polonnaruwa
Guest（情侣） 2025-11-01
Abbiamo avuto una meravigliosa esperienza presso l’hotel EKHO lake house. L’atmosfera è da sogno. Posto rilassante e tranquillo. Cibo perfetto. Personale gentile, accogliente e disponibile per qualsiasi richiesta. Specialmente il receptionist Suresh è stato molto cordiale. Il cameriere Supun molto professionale nelle sue mansioni, ci ha anche fornito informazioni e dritte per visitare al meglio la città. Ci ritorneremo sicuramente
酒店回复：
Dear Valued Guest, Thank you very much for your wonderful review and for sharing your experience at EKHO Lake House Polonnaruwa. We’re truly delighted to hear that you enjoyed the peaceful atmosphere, delicious food, and warm hospitality from our team. It’s especially rewarding to know that Suresh and Supun made your stay memorable with their friendliness and professionalism. I will be sure to pass along your kind words to them — they will be very happy to hear your appreciation. We look forward to welcoming you back soon for another relaxing stay by the lake. Warm regards, Nuwan Wijerathne Resident Manager EKHO Lake House Polonnaruwa
Guest（情侣） 2025-11-01
Hotel magnifique pour 2 nuits avec un personnel aux petits soins et d‘une grande gentillesse. Chambre style colonial grande avec ameublement très beau . Il ne manquait rien dans la chambre et la belle salle de bain. Un endroit à vraiment recommander avec le safari pour les éléphants. Le Safari etait super aussi avec un chauffeur attentionné. Merci pour ce petit moment de bonheur. La terrasse donnant sur le lac etait superbe avec un coucher de soleil et une multitude de groupes d’oiseaux et de chauves souris volant devant nous. Petite brise agréable sans moustique.. vraiment magique. Thierry et Claudine. Suisse
酒店回复：
Dear Thierry and Claudine, Thank you so much for sharing your beautiful review and for choosing to stay with us at EKHO Lake House Polonnaruwa. We’re truly delighted to know that you enjoyed the colonial charm of our rooms, the peaceful lake views, and the magical sunset moments from our terrace. It’s wonderful to hear that you also had a memorable elephant safari experience with our caring driver — we’re glad it added to your time in Polonnaruwa. Your kind words about our attentive and friendly team mean a lot to us. We sincerely appreciate your recommendation and look forward to welcoming you both back for another relaxing and memorable stay by the lake. Warm regards, Nuwan Wijerathne Resident Manager EKHO Lake House Polonnaruwa
Guest（家庭旅游） 2025-11-01
在文化古蹟的附近，步行即可抵达观看文物，酒店不大，客房面朝一望无际的湖水，环境非常优美，舒适宜人，是休闲放松的理想之地，早攴非常丰盛??。
Guest（家庭旅游） 2025-02-01
吡邻古城的精品酒店，在客房前小坐吃茶点，看湖面落日，可参加酒店的垂钓等各种活动，客房景观好、房间大、有特色、服务好，房费包早和晚餐，套餐组合，晚上有伴餐演出，去波隆纳鲁古城方便
Guest（家庭旅游） 2024-07-01
经朋友推荐，我们入住了这家坐落於湖边的度假村，它的地理位置极其优越，同时紧邻着湖畔和古城。我们订了两间房，员工很nice的帮着安排在一起，其中一间还有泳池景，从屋里看出去，湖水与池水辉映，屋中播放着锡兰传统音乐，让人完全舍不得离开。房间的设施也很全，整体保养的很好，完全看不出有几十年的历史。酒店一共只有十多间房，所以十分安静。早餐也是非常丰盛，其余时间餐厅有出品西餐和本地餐食，唯一待提升之处是餐食的品类较少不够丰富，如果能改进的话，我们完全不用考虑出门觅食，可以彻底在此享受假期时光。希望下次来锡兰继续来此度过一段精致惬意的时光。

客户评价 由实住客人提供的真实点评

Guest（与好友旅游） 2025-12-01

Guest（Family） 2025-11-01

Guest（Family） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-11-01

Guest（情侣） 2025-11-01

Guest（情侣） 2025-11-01

Guest（家庭旅游） 2025-11-01

Guest（家庭旅游） 2025-02-01

Guest（家庭旅游） 2024-07-01

客户评价由实住客人提供的真实点评