客戶評價
由實住客人提供的真實點評
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This is a truly awful hotel. Besides the bed and hairdryer, the room didn't provide anything, not even basic amenities like water and hand soap, which hostels usually provide. However, I generally don't give negative reviews based on these issues. Now, let me describe my experience with a hotel. My parents and I were traveling, and I booked this room for my mother alone, while my father and I stayed at another hotel. Neither of my parents spoke English, so we had to travel together. Also, there's no way my mother could have dragged three suitcases up the levels by herself. To protect my mother's safety, we adopted a strategy of leaving all our luggage in her room at each destination and only taking our own toiletries and pajamas to the other hotel. Every night after our trip, we would chat in her room until around 10 PM, then my father and I would leave. The next morning, we would return to her hotel and leave together. With the exception of this hotel, I've never seen any other hotel giving us any trouble for this. For example, the hotel required my mother to leave at most one suitcase, and we had to move the other, even though our belongings were mixed in three suitcases. Every time I went up to chat with my mother, they demanded my passport be confiscated, even though I had clearly shown the front desk our reservation and check-in records from another hotel. On 22nd September morning, the toilet was clogged, and we requested cleaning. Suspecting there were more people staying, the hotel didn't clean it all day, leaving my mother unable to use the toilet when she returned. Then came the worst. After the dispute, we moved our luggages to our other hotel and demanded the toilet be cleaned immediately. However, the hotel contacted TripAdvisor, fabricating a rumour that three of us were sharing a room. They then removed my mother's pajamas and shampoo in a plastic bag and refused to let her stay. No refund was given, and our pair of slippers were lost. We had to find another place to stay. The next day, the hotel still refused to refund my money. After negotiation with TripAdvisor, the platform refunded me 110 pounds. This was the worst hotel experience I've ever had! I take full responsibility for all of the statements I've made. Any organisation or individual with the right to question this can demand that I produce the records of my father and I staying at other hotels as evidence.
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雖然每天有打掃，但第一天入住時明顯衞生間沒打掃乾凈，有毛發。隔音也不是很好，相對來看比較簡陋。應該是老樓改造的，服務態度還好，地理位置還好，周邊不少賓館，到車站走路幾分鐘，門口幾家飯店還可以，其中還有一家中餐。
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位置：酒店位置很好，出門樓后面就有車到西班牙廣場，許愿池，很方便。
衞生： 老房子，通風不好，總感覺廁所有味道反上來，從外面回來也覺得房間很臭，要開窗通風
洗漱： 沒有拖鞋，沒有牙具，但是有洗發乳和沐浴液
圖片是出火車站之后步行的路線
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Everything was clean, people at the reception were very welcoming, and the location is very good
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It's a normal hotel with a good location, the only thing that was damaged was the bathroom, which created discomfort. The shower didn't work well.
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テルミニ駅より徒歩10分以內でスーツケース無しだと5分ほどのロケーションで最高です！
古めかしい施設ですがエアコンの効き具合、シャワーの水圧も申し分なく日中35℃のローマの夏でも快適に過ごせました！
やや掃除が行き屆いてない部分がありましたが、かなりお手頃価格なので良しです！
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The hotel building was very old, and its elevator was also very old .When we first checked in, it was working fine, but when we returned to the hotel, the elevator was out of order. The room we were given was on the sixth floor, so we had to walk up the stairs. We were already tired, and this made us even more exhausted.
The hotel's shower and other facilities were extremely poor and almost non-existent. The hairdryer was malfunction , and we only got a replacement after complaining. The shower was just a pipe.
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酒店地點不太好，離市區有點遠。靠近大馬路，噪音有點大。酒店外觀圖片漂亮，實際內部設施很一般。不過黑山首都酒店都比較貴，而且選擇余地少。也沒什么景點，只有一個大教堂可供參觀。
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It's meant to be a 4 star, but I got a 2 stary treatment. Imagine no body lotion, breakfast has limited menu, TV is not smart as it should be, and no shampoo. The towels are so rough and old. Mould in the toilet. Nice place with potentials.
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菲利亞酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+382-20262510 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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菲利亞酒店地址：
Cetinjski Put Bb, 81000 波德戈里察, 波德戈里察, 黑山
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