福肯斯坦纳水晶酒店 l 四星高级-住客评论

Guest（家庭旅游） 2025-03-01
This has been undoubtedly the best ski hotel i have ever been fortunate enough to stay in. The food has been outstanding, service excellent, location is superb. The kids ski school is a lesson to companies like the ESF on how kids ski schools should be run. Instructors were very good and friendly. My son had a race and won a medal. He was super happy. We are sad to be leaving
酒店回复：
Dear Mr. Anthony, Thank you very much for your review, and for the 5 stars. We are really happy to hear that you enjoyed your stay at the hotel. We′ll be really glad to welcome you back in Katschberg. Kind Regards, Your Falkensteiner Hotel Cristallo Team
Guest（家庭旅游） 2025-02-01
Had an excellent week. Stayed in a family room which although could have been bigger was well laid out and had a good amount of storage. Bathroom layout was also very well done with Shower and loo both in own sections and again plenty of storage. The room was spotless. Hotel is in a fab location just across from the piste and ski school meeting points. Being at the top end of the village meant there was very little traffic going by. Bootroom was excellent with a large locker per room with drying facilities etc. Swimming pools were a great addition, we used both the children's (which did get very busy at times) and the indoor / outdoor pool in the main Spa. Lovely after a full day on the mountain. Family steam room / sauna were also great. I wish I'd booked a message as the spa looked very inviting! Breakfast was excellent with anything and everything you could possibly want, from a juicer to the full cooked breakfast and everything inbetween. We only had lunch at the hotel once (the provision on mountain was excellent and very well priced so we didn't bother heading back to the hotel), it was fine but not as good as lunch / dinner. I liked the fact you were allocated a table for the week so no worries about table readiness, it was always waiting for you. The drinks at the bar were also well priced for a hotel of this rating. A glass of wine from about €6 and similar for beer from memory. Overall very happy with the experience and would definitely consider for a future ski holiday.
酒店回复：
Dear easty100, Thank you very much for your review, and for the 5 stars. We are really happy to hear that you enjoyed your stay at the hotel. We′ll be really glad to welcome you back in Katschberg. Kind Regards, Your Falkensteiner Hotel Cristallo Team
Guest（Family） 2024-09-01
Very nice and family friendly hotel
Guest（Family） 2024-03-01
This hotel is just perfect in every single way. Great location an views, amazing food, great service, affordable bar, nice SPA facilities. Our family suit was superb. We’ve had a great ski holiday and will definitely consider coming back here
酒店回复：
Dear Family Gleb, thank you for your feedback to your stay in the Falkensteiner Hotel Cristallo in Katschberg. We are happy, that you had a pleasant stay with us. Hopefully we can welcome you again next time.
Guest（Family） 2024-01-01
We spent 1 week in this hotel before Christmas. The room was clean and neat. There was a big garderobe as well where we had space to unpack. The beds are comfortable. The staff is very helpful and kind. The food is good as well. Its location is very good as the hotel is next to the ski slopes. We recommend this hotel.
酒店回复：
Dear Mr. Kalotak, thank you very much for your great feedback to your stay in the Falkensteiner Hotel Cristallo. We are glade to hear, that you had an pleasant stay with us. We are looking forward to welcome you next time.
Guest（Family） 2023-09-01
Awesome family hotel! Would definitely come back if we can.
Guest（Other） 2023-08-01
We enjoyed our stay. Hotel’s modern (renovated) and very big. Our room was very large, clean and it had everything it should have. Pool area is also clean, water temperature was great. Restaurant is also huge. Breakfast is amazing. Dinner is unusual but delicious. You get 3 meal options on a menu and can get that or anything else from the buffet. Lunch is a complete disaster. There’s just a few options to choose from, and 1 or 2 were edible. The staff is always helpful and kind (especially the cleaning lady). Location of the hotel is great and there’s a bunch of family activites and kids programs.
酒店回复：
Dear Adrian, thank you for your kind replay. We are happy to read that you could enjoy the time with us. Your feedback helps us take a closer look at specific topics. We would looking forward to welcome you again. Kind regards, your team of Falkensteiner Hotel Cristallo

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2025-03-01

Guest（家庭旅游） 2025-02-01

Guest（Family） 2024-09-01

Guest（Family） 2024-03-01

Guest（Family） 2024-01-01

Guest（Family） 2023-09-01

Guest（Other） 2023-08-01

客户评价由实住客人提供的真实点评