香通宫维多利亚酒店-住客评论

Guest（Couple） 2025-06-01
Spacious room. Staff is friendly. Appreciate the many different water dispenser.. breakfast is good. Location is quiet and is a bit of a walk from the markers but still ok.
酒店回复：
Dear Mojome,Thank you very much for your kind feedback.We’re delighted that you enjoyed the spacious room, friendly service, and the convenience of our water dispensers. We're also happy to hear that you were satisfied with the breakfast and peaceful location. Your comments mean a lot to our team, and we hope to welcome you back to Victoria Xiengthong Palace on your next visit to Luang Prabang.Warm regards,Tri NguyenResident Manager
Guest（与好友旅游） 2025-05-01
五一假期出游，非常快乐！提供免费的接机服务?????? 酒店的员工非常友好，前台英文沟通顺畅，酒店里的其他员工也都是服务周到nice 琅勃拉邦之旅会因为这次的酒店更加魅力无限??
酒店回复：
Dear Goyha, Thank you for sharing such a beautifully written reflection on your time in Luang Prabang. Your words capture the essence of this peaceful town so vividly — from the gentle music and frangipani petals to the quiet morning alms and schoolchildren passing by.We are truly delighted that Victoria Xiengthong Palace could be part of your nostalgic journey, and that the small details — a bottle of juice, the stillness of the pond, the calm of summer — spoke to your heart.May your memories of Luang Prabang stay with you always, and we hope to welcome you back to this charming little corner of the world someday soon.Warmest regards,Tri NguyenResident ManagerVictoria Xiengthong Palace
Guest（独自旅游） 2025-04-01
This place is so great and of very much reasonable price! It is the last residence of the Lao royal family. It is absolutely worth a visit！The room is of high quality wooden maded and the food is simple and good. I personally really enjoy live here and wish to stay more nights here.
酒店回复：
Dear Guest,Thank you so much for your outstanding review! We're truly happy to hear that you enjoyed your stay at Victoria Xiengthong Palace and appreciated the history, charm, and comfort of our royal residence.It’s wonderful to know that you loved the wooden design of the rooms, our simple yet delicious food, and found great value in your experience. Your kind words mean a lot to our team, and we truly hope to welcome you back for a longer stay next time!Warmest regards,Nguyen Hoang TriResident Manager
Guest（其他） 2025-03-01
非常美好的体验，酒店餐厅服务人员非常暖心，游船服务，早餐服务都很好。因为在修路产生的噪音，对我们説抱歉！客房马桶漏水，酒店帮换了套房，还送上了道歉信，水果红酒。非常美好的体验。酒店在湄公河边，强烈推荐他家的落日游船，很美好的记忆，下次还会来。
酒店回复：
Dear Guest,Thank you for your kind review and for sharing your experience at Victoria Xiengthong Palace. We're delighted to hear that you enjoyed our warm hospitality, boat service, and breakfast.We sincerely apologize for the inconvenience caused by the road construction and the initial issue with the toilet. We're glad our team could promptly assist with a room change and offer a small gesture of apology. Your understanding means a lot to us.It's wonderful to know that you loved the sunset cruise on the Mekong River—it truly is a special experience! We appreciate your recommendation and look forward to welcoming you back for another memorable stay.Best regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Guest（独自旅游） 2025-03-01
酒店很漂亮很有风格。房间很大，整体还是很乾净，就是设施有点年代感了。傍晚时候河里会有一些船比较吵，晚上还是有一些路上的声音。前台服务很好，我是因为在附近u酒店续住被那边前台胡乱报高价所以最后一天直接换过来的，这边的前台帮订了去高铁站的van报价就很真诚，没有虚报，办事效率很高。
酒店回复：
Dear Guest,Thank you for sharing your feedback! We're glad to hear that you enjoyed the beauty and style of Victoria Xiengthong Palace, as well as the service provided by our front desk team. It’s wonderful to know that we could assist with your transportation needs and offer a sincere and efficient service.We also appreciate your comments regarding the room and noise. We always strive to ensure our guests' comfort, and your input will help us continue to improve.We hope to welcome you back to Victoria Xiengthong Palace for a more peaceful and enjoyable stay in the future!Best regards,Nguyen Hoang TriResident Manager
Guest（Couple） 2024-12-01
Very lovely hotel. Nice and clean. We got a very big villa with pool and bathtub in it!. Staffs are very nice. The hotel have bicycles that customer can borrow. Really enjoy this trip.
酒店回复：
Dear Guest,Thank you for your lovely review! We're delighted to hear that you enjoyed your stay and that the spacious villa, private pool, and bathtub made your experience even more special. Our team takes great pride in providing excellent service, and we're glad you appreciated their efforts.It's also wonderful to know that you made use of our bicycles to explore the area. We hope to welcome you back for another enjoyable trip in the future!Best regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Guest（Family） 2024-12-01
We had great time in this boutique hotel. Absolutely loved our stay here. Loved breakfast time with Mekong view the most.
酒店回复：
Dear Shaly,Thank you for your wonderful review! We're thrilled to hear that you had a great time at our boutique hotel and that you absolutely loved your stay. Enjoying breakfast with the Mekong view is indeed a special experience, and we're delighted that it was a highlight for you.We truly appreciate your kind words and hope to welcome you back for another memorable stay in the future!Best regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Guest（Solo traveler） 2024-05-01
Very nice heritage hotel, nearby Wat Xienthong, one of the famous temple. Hotel upgraded my room to suite room with mekong riverview. Hotel also provide the bicycle for free.
酒店回复：
Dear Naicha,Thank you for your wonderful review. We are delighted that you enjoyed the heritage aspect of our hotel and our proximity to Wat Xienthong. It's great to hear that the room upgrade and the complimentary bicycles enhanced your stay. We look forward to welcoming you back for another memorable visit.Warm regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Guest（Family） 2024-01-01
A wonderful hotel, close to Wat Xieng Thong, with professional and enthusiastic staff. You can see the Mekong River from the balcony of the room, and the restaurant is also very good. I will stay here again in the next time visiting Luang Prabang.
酒店回复：
Dear M Chichi,Thank you for your kind words and glowing review of Victoria Xiengthong Palace! We're thrilled to hear that you had a wonderful experience during your stay with us.Our team takes pride in providing professional and enthusiastic service to all our guests, and we're delighted that you found them to be so.We're glad you enjoyed the view of the Mekong River from your room balcony and that you found our restaurant to be excellent.We can't wait to welcome you back on your next visit to Luang Prabang! Until then, safe travels.Warm regards,Nguyen Hoang TriResident ManagerVictoria Xiengthong Palace
Guest（Family） 2023-12-01
Fantastic location within walking distance to Morning and Night Markets, River front bars and d restaurants. The room is so clean and the staffs are friendly and helpful. I strongly recommend the cooking classes, we had such a great experience cooking and eating the local dishes.
酒店回复：
Dear Valuae Guest, We are thrilled to read your fantastic review about your recent stay at Victoria Xiengthong Palace Hotel and delighted to know that you had such a positive experience with us.Your praise for our fantastic location, within walking distance to the Morning and Night Markets, riverfront bars, and restaurants, is much appreciated. We're glad you found the room exceptionally clean and our staff friendly and helpful.Thank you for recommending our cooking classes! We're delighted to hear that you had a great experience cooking and savoring local dishes. It's always rewarding to know that our guests enjoy the unique experiences we offer.We look forward to the pleasure of welcoming you back to Victoria Xiengthong Palace Hotel for more memorable moments. If you have any future plans or inquiries, feel free to reach out.Warm regards,Nguyen Hoang TriResident Manager

客户评价 由实住客人提供的真实点评

Guest（Couple） 2025-06-01

Guest（与好友旅游） 2025-05-01

Guest（独自旅游） 2025-04-01

Guest（其他） 2025-03-01

Guest（独自旅游） 2025-03-01

Guest（Couple） 2024-12-01

Guest（Family） 2024-12-01

Guest（Solo traveler） 2024-05-01

Guest（Family） 2024-01-01

Guest（Family） 2023-12-01

客户评价由实住客人提供的真实点评