Thank you for sharing your experience at Summit Norling Resort! It sounds like you had a wonderful and relaxing time surrounded by nature, with the beautiful waterfall enhancing your stay. The cozy and clean room, ***** with the heated bed, must have made it even more enjoyable given the rainy weather. It's great to hear that Simran at the front desk went above and beyond to assist you, and your shoutout to her is much appreciated. The restaurant ambiance, karaoke evenings, and a delicious breakfast with lots of options all sound like highlights of your stay. While you mentioned a desire for more variety in the menu, it's good to know that the food quality and service met your expectations. We’re thrilled that you had such a lovely experience, and your recommendation for future travelers to Gangtok is very helpful!