Winckley住宿-住客评论

Guest（Other） 2026-01-01
Beautiful room, we were in the Secret Garden apartment which was a very kind free upgrade from the Bond room we booked. Beautiful copper bath in the main room, nice and romantic. Rally big bathroom and shower with plenty room for 2 people. We will definitely be staying with them in the future and we may also try the lovely Aven restaurant they have on the ground floor. Lovely staff and apartments kitchen pretty well equipped, only thing missing is a small oven or airfryer, one of those would complete the rooms amazingly.
酒店回复：
Thank you for taking the time to leave us a great review! It's fab to hear you had a lovely stay with us and appreciated your complimentary upgrade. We hope to welcome you back again soon. Kind regards, Chloe
Guest（情侣） 2025-12-01
Very good
Guest（Other） 2025-11-01
Room was nice. Only complaint was that the windows need some modesty frosting in the lower panes.
酒店回复：
Hi David, thanks for your feedback. It's delightful to see you had a lovely stay. We will take your feedback onboard. We hope to welcome you back soon,Warm regards,Steph
Guest（Business traveler） 2025-11-01
room was very nice but not well enough equipped for self catering - No toaster No table Huge bed which meant no space in the room (comfy bed though!) Towel rail in bathroom didn’t work No window to see out of - frosted glass
酒店回复：
Thank you for taking the time to leave us a review. Every apartment should be equipped with a toaster, kept under the kitchen sink. I apologise that you did not have one during your stay. We do have a 24 hour phone line available and we encourage guests to call us with any issues no matter the time. This number is provided on your check in information and on the welcome letter found in the apartment. I do hope you choose to stay with us again so we can turn your experience around. Kind regards, Chloe.
Guest（Couple） 2025-11-01
2nd visit to winckley stays, 1st time in the Rose. Great place, quiet and clean, kitchenette a plus and ideally located for preston centre and local bars A++
酒店回复：
Thank you for taking the time to respond. It's great to see you had a great stay. I hope we can welcome you back again. Kind regards, Mia.
Guest（Other） 2025-10-01
Excellent facilities. The beds and pillows were very comfortable and the entire property was immaculately clean. The kitchenette area was perfectly adequate and well stocked.
酒店回复：
Hello, Thank you for taking the time to leave a lovely review. It's great to see everything was perfect for you. I hope we are able to welcome you again. Kind regards, Mia.
Guest（Other） 2025-09-01
Underwhelming Winckley Stay My expectations were high for the way it was described. Sorry Winckley Stays but Unfortunately underneath the bed had crisps and plastic wrapping not been cleaned fully even though the bed is on legs. The carpets are very tired and lots of spot marks also very wrinkled, the carpet had ripples like it hadn’t been stretched and fitted correctly. The bed was comfy but unfortunately the bedding is PolyCotton not luxurious. I had to fix the blackout blind which couldn’t be opened because the chain break was catching in the roller. The smallest toiletries In The world only enough for one person one shower not adequate for 2 Adults sharing the room. The Kitchenette had no fire protection even though there is a double induction hob and toaster to use. No fire exit information of what to do in case of a fire. Other than this a fairly peaceful sleep.
酒店回复：
Hello. Thank you for taking the time to leave a review on your recent stay. I'm sorry to hear you experienced some issues during your stay. This is not the standard we uphold so I am very sorry about this and will be feeding back to the team to ensure this isn't missed in the future. We will investigate the problems you have brought up so they can be resolved - thank you for bringing this to our attention. Please be assured, each kitchenette has a fire blanket in the cupboard for fire safety. It's lovely to see you slept well. I hope we are able to welcome you back to rectify your experience with us. We are happy to help recommend a room suitable to your preferences. Kind regards, Mia.
Guest（Other） 2025-08-01
Great price for what you are getting. I don’t love the keypad check in though and sometimes the front door was kept unlocked.
酒店回复：
Hi, we are glad you enjoyed your stay. we hope to see you again soon! Warm wishes, Chloe
Guest（Traveling with friends） 2025-08-01
A great stay! The instructions for the self service access are really clear and whilst we did have an issue with the code for the lockbox with the key room, we called and the concierge on the phone helped us instantly. The apartment itself was superb. We stayed in the 2 bedroom one called The Lodge. Both bedrooms were very large, with excellent ensuite bathrooms. Rainfall showers, really good quality towels and White Company toiletries added a bit of luxury. The beds are huge and very comfortable. And good quality fans in each room which were helpful on a hot evening. The lounge area was a nice size, not big but good enough for a couple of people with a comfy sofa and a good tv in the wall. The small kitchen area just off the lounge was well set up, small fridge, cooker and plenty of cutlery and crockery. Everything you could need. Nice touches like tea, coffee, biscuits, bottled water in the fridge and even a jar of sweets were great. Decor is very smart, one or two little dings but overall it looks and feels great quality. The apartments are in the smarters part of Preston - just off a pretty square and a beautiful park across the road. The apartments share the building with a fantastic fine dining restaurant, Aven. A must eat place for Michelin star standard food. The restaurant will also make and serve you drinks in the evening in a small seated area. Also a great little coffee 'hatch' across the road for breakfast as they do amazing donuts too! 5* stay!
酒店回复：
Thank you so much for your thoughtful and detailed review! We're delighted to hear you had such a great stay at The Lodge and that the apartment met your expectations in terms of comfort, amenities, and style. We're also glad our team was able to assist you quickly with the lockbox issue – your patience is much appreciated.It’s wonderful to know you enjoyed the little touches like the toiletries, refreshments, and the nearby dining and coffee options. We’re especially pleased that you found the beds comfortable and the location ideal for your visit.Your kind words mean a lot to us, and we hope to welcome you back again soon for another 5-star experience!Warm regards,Chloe
Guest（商务旅客） 2025-07-01
清洁なアパートキッチン、冷蔵库はこぢんまりしていてもう少し大きいと良いと感じました。アパートですが毎日のシーツ及びバスタオル交换は気持ちいいです。FMのクラッシックチャンネルも有り难かったです。
酒店回复：
We would like to thank you for your very kind review and hope that we can accommodate you again the next time you are in Preston again.Best regards,Ken

Winckley住宿

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（情侣） 2025-12-01

Guest（Other） 2025-11-01

Guest（Business traveler） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Other） 2025-10-01

Guest（Other） 2025-09-01

Guest（Other） 2025-08-01

Guest（Traveling with friends） 2025-08-01

Guest（商务旅客） 2025-07-01

客户评价由实住客人提供的真实点评