客户评价 由实住客人提供的真实点评

酒店回复：

Thank you very much for staying with us.We would also like to express our sincere appreciation for taking the time to share your kind review.We are delighted to hear that you were pleased with our convenient location near the station, and especially that you enjoyed the hot spring facilities within the hotel. Knowing that you were able to relax and relieve your travel fatigue during your stay brings us great joy.We will continue to strive to provide not only excellent accessibility, but also a comfortable environment and attentive service for all our guests.Should your travels bring you back to the area, we would be honored to welcome you again.All of our staff look forward to your next visit.

酒店回复：

非常感谢您入住我们酒店。我们很高兴得知您对温泉和早餐感到满意。我们非常高兴您下次还想入住我们饭店。希望您下次来小田原时还能选择入住我们饭店。我们全体员工期待您的再次光临。

酒店回复：

感谢您入住并撰写评论。感谢您了解6岁儿童需额外收费。我们很高兴您对我们便利的交通感到满意，饭店毗邻JR、新干线、小田急线和各大购物中心。饭店与车站直接相连，为观光购物等各种活动提供了舒适的环境。我们将持续努力提升服务，力求成为全家安心入住的理想饭店。全体员工期待您的再次光临。

酒店回复：

Thank you very much for staying with us.We also sincerely appreciate you taking the time to share your feedback regarding your stay.We are pleased to hear that you chose our hotel for its convenient location near the station. However, we regret that the size of the room and bathroom, as well as the value for the price, did not fully meet your expectations. Please be assured that your comments will be carefully considered as we work to improve our services.We are delighted to know that you enjoyed our hot spring facilities and found the massage services to be a good value. We hope they provided you with a relaxing and refreshing experience.We truly appreciate your valuable feedback and hope to have the opportunity to welcome you again in the future.

酒店回复：

Thank you very much for staying with us.We are truly honored to hear that your stay in Odawara was “excellent.”We are delighted to know that you were satisfied with the friendliness and helpfulness of our front desk staff, including their English communication.We are also pleased that you enjoyed our convenient location just a short walk from the station, as well as our hot spring, which you considered one of the best during your trip.We sincerely look forward to welcoming you back on your next visit to Odawara.

酒店回复：

Thank you very much for staying at our hotel.We would also like to express our sincere appreciation for taking the time to share your feedback.We are delighted to hear that you appreciated the newness of our facilities as well as the convenient location, including the nearby restaurants, bus stops, and shopping mall. We are pleased to know that you had a comfortable stay, which is very reassuring for all of our staff.On the other hand, we sincerely apologize for any inconvenience caused by the parking facilities being difficult to find. As our hotel is located within the Minaka Odawara complex, we kindly ask guests to use the Minaka Odawara underground parking lot on Basement Level 1.Should you have another opportunity, we would be more than happy to welcome you again.All of our staff look forward to your next visit.

酒店回复：

Thank you very much for staying with us.We are delighted to hear your kind comments regarding our excellent location close to the station and our wide variety of breakfast options. We are also pleased that you enjoyed the many local restaurants within walking distance.Thank you as well for sharing such lovely photos with your review. We truly appreciate you taking the time to do so.We hope to have the pleasure of welcoming you again in the future, and all of our staff look forward to your next visit.

酒店回复：

非常感谢您入住天园小田原站後馆。感谢您分享您的入住体验。我们非常感谢您的最高评价。您对早餐的满意也让我们餐厅的全体员工倍感鼓舞。感谢您分享的精彩照片。得知您度过了一段轻松愉快的时光，我们感到非常欣慰。全体员工期待您的再次光临。

酒店回复：

Благодарим Вас за то, что выбрали отель Tenseien Odawara Ekibekkan для проживания.Также искренне благодарим за то, что поделились своими впечатлениями о пребывании у нас.Нам было очень приятно узнать, что Вам понравились наш завтрак и вид из ресторана.Мы рады, что расположение отеля и его окрестности также пришлись Вам по душе.Мы и впредь будем прилагать все усилия, чтобы Ваше пребывание у нас было максимально комфортным.Будем рады вновь приветствовать Вас, когда Вы в следующий раз посетите Одавару.С нетерпением ждём новой встречи с Вами!