格拉斯哥查令十字Safestay-住客评论

Guest（独自旅游） 2025-10-01
There is no kitchen to prepare simple food. No privacy in mixed bed rooms. No curtains. Small lounge very crowded.
酒店回复：
Thank you for taking the time to share your feedback. We’re sorry to hear that your stay didn’t meet your expectations. However, we appreciate your comments about privacy and comfort — we’re always looking for ways to improve and will take your suggestions into consideration. We hope you’ll give us another chance in the future.
Guest（独自旅游） 2025-09-01
因飞机延误，导致未能及时入住，等深夜抵达后准备办理入住，被告知因没有及时入住，原订房间已满，只能男女混住，因是第一次住青旅，正犹豫不决间，联系携程客服，客服安排其他青旅，结果在疲劳、恐慌中输错付款密码，再重新打开携程客服发来的客房连结，发现携程客服帮忙联系的青旅没有房间了。最后还是在此住一晚。预订了，付费了。要及时入住。航班延误要及时联系旅馆。为自己没有仔细閲读此旅馆规定买单。也是此次旅行的教训。
酒店回复：
Thank you for sharing your experience—we’re delighted it all worked out in the end. For future visits, we kindly recommend informing us of any late arrivals, as this helps us ensure your booking remains secure
Guest（独自旅游） 2025-09-01
I stayed here as a first time traveler to Glasgow and I found this Safestay brach as the only viable option ?? but also the best option: it is really well priced and high value, the interior is a little dated but it's actually very well maintained and clean, ventilation in the rooms could be slightly better but was alright, the common lounge was quite cozy and the staff was very kind and helpful. This is important to me and in regard to the service attitude this hostel is just excellent : ) The location is also very good - Glasgow is not a large city but the hostel is ideally situated, about a fifteen minute walk from Buchanan station and another fifteen minutes in any direction to get to another area to explore, i.e. Argyle street with nice pubs. Concluding: highly recommended.
酒店回复：
Thank you so much for taking the time to share such a thoughtful and detailed review! We’re delighted to hear that you found Safestay Glasgow to be both a convenient and comfortable choice for your first visit to the city. It’s great to know you appreciated our friendly team, cozy common areas, and central location — we’re proud to be a great base for exploring Glasgow’s highlights.We also appreciate your feedback on room ventilation; comments like yours help us identify where we can make the guest experience even better.We hope to welcome you back on your next trip to Glasgow — or at one of our other Safestay locations across Europe!Warm regards,The Safestay Glasgow Team
Guest（商务旅客） 2025-09-01
Had a fantastic stay here. The staff are incredibly welcoming and helpful. The location couldn't be better—right in the heart of the city, surrounded by plenty of restaurants, cafes, and shops. Plus, the bed was very clean and comfortable, which made for a great night's sleep. Would definitely stay here again!
酒店回复：
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our central location, comfortable rooms, and friendly team. It’s great to know you had such a restful night and found everything you needed nearby. We can’t wait to welcome you back for another fantastic stay soon!
Guest（情侣） 2025-08-01
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酒店回复：
Thank you for your valuable feedback. We truly hope to have the pleasure of welcoming you back in the near future
Guest（独自旅游） 2025-08-01
过渡一晚的非常棒的选择。前台态度友好，独立的衞生间和浴室很乾净，还有私隐窗帘，床上有方便的閲读灯和充电插头。遇到的“室友”也十分安静。储物柜需要自带密码锁或向前台购买。最重要的是价格非常实惠，离市区步行可达。
酒店回复：
Hello, thank you so much for your review, we are very happy that you appreciated our cleanliness, staff and amenities, we hope you choose to stay with us next time you are in Glasgow.
Guest（独自旅游） 2025-07-01
房间八人共享，每人床位一个，我睡下格。卫生间莲蓬头间中失灵（想是开关失修，不能扭动），不出热水，格拉斯哥初夏风凉，尤其难受。幸好修理迅速，第二日就恢复热水。卫生间浴缸无浴帘玻璃，洗澡时地板会全湿，要带拖鞋。卫生程度尚可，床尾地下有垃圾，不知是上位住客留下，还是同房室友大意。房内公用垃圾桶附近地下尤其肮脏，似有烧过的痕迹。房内通舖地毯，潮湿感觉不好。每人有一小铁柜置物，放不入大行李箱，但可放随身物品。唯开关时柜门生锈吵闹，怕会吵醒室友。前台友善，有次忘房卡于房内，亦很乐意为我重开。附近是苏格兰火车ScotRail Charing Cross站，再乘一站到Partick，即可转城内地铁Subway系统。
酒店回复：
Thank you so much for sharing your experience with us. We're delighted to hear that our front desk team made a friendly impression and that our location near Charing Cross Station was convenient for your travels around Glasgow.It’s great to know the hot water issue was resolved promptly—our maintenance team always aims to act quickly so guests can enjoy a comfortable stay. We appreciate your helpful notes about the bathroom setup and locker space; feedback like yours helps us identify where we can make thoughtful improvements.We're also grateful for your observations on cleanliness. While we strive to maintain a high standard, we’re taking your comments seriously and will be reviewing them with our housekeeping team to ensure a fresher, more welcoming environment for all guests.Thank you again for your detailed review. We’re glad you chose to stay with us and hope to have the opportunity to welcome you back for an even better experience next time.Warm regards,Mani-Reception, Safestay Glasgow
Guest（独自旅游） 2025-06-01
This is my second time coming to this hotel and I say it’s amazing!! The staff here are really friendly, a few minutes to Buchanan street by walk or by bus. Local train station less than 5 minutes away.
酒店回复：
Hi There,Thank you for the great review, we're so glad to hear you had a great time staying with us again! It was a pleasure having you, and we truly hope to welcome you back again very soon.Best regards,PaulReception Team
Guest（独自旅游） 2025-03-01
Charing cross鉄道駅から近い场所にあります。2段ベッドで开放的なので、穷屈に感じることはありませんでした。しかし、キッチンがないのと、荷物预かりがチェックイン前と后どちらも有料だったのが残念でした。朝食は别途8ポンド払えばコンチネンタル形式のものを食すことができます。

客户评价 由实住客人提供的真实点评

Guest（独自旅游） 2025-10-01

Guest（独自旅游） 2025-09-01

Guest（独自旅游） 2025-09-01

Guest（商务旅客） 2025-09-01

Guest（情侣） 2025-08-01

Guest（独自旅游） 2025-08-01

Guest（独自旅游） 2025-07-01

Guest（独自旅游） 2025-06-01

Guest（独自旅游） 2025-03-01

客户评价由实住客人提供的真实点评