客户评价 由实住客人提供的真实点评

酒店回复：

尊敬的宾客，您好！感谢您的认可与好评！能为您提供便捷的出行体验，以及让您感受到员工的热情与用心，是我们最开心的事。酒店毗邻珠海火车站和拱北港，步行可达的地理优势，就是希望能为每一位宾客的旅途省去奔波。我们会继续保持这份初心，用心服务好每一位到来的朋友，期待您的再次光临！——珠海拱北智选假日宾客团队

酒店回复：

尊敬的客人，感谢您入住珠海拱北智选假日酒店并分享入住体验！酒店地处静中带旺的位置，步行至夏湾市场仅需7-8分钟，周边配套便利，希望能为您的出行带来便捷。对于您提到的窗帘遮光问题，我们深表歉意，未能让您拥有更舒适的休息环境，相关情况已记录并会传达给客房管理部门，后续将重点关注遮光效果的优化。同时也感谢您对酒店其他方面的反馈，这些都是我们持续改进的动力。真诚期待您的再次光临，我们将努力为您提供更完善的入住体验！智选假日宾客关怀团队

酒店回复：

尊敬的宾客，您好！非常感谢您对我们酒店地理位置的认可！我们始终相信便利的出行体验是美好旅程的重要一环。酒店位于夏湾区核心地段，步行可达夜市，距港珠澳口岸仅12分钟车程，毗邻拱北口岸，周边美食选择丰富，正是为了给客人提供“游玩+出行+美食”的全方位便利。期待下次为您带来更优质的住宿体验，祝您旅途愉快！——珠海拱北智选假日宾客团队

酒店回复：

尊敬的客人，非常感谢您选择珠海拱北智选假日酒店并给予如此高的评价！您对客房设施、衞生情况和服务的认可，让我们的团队倍感喜悦与鼓舞。酒店一直致力于打造现代化且高品质的客房设施，简约大气的装修风格搭配上乘质感的用品，就是为了让您住得舒心又方便；在衞生方面，我们严格把控每一处细节，确保房间洁净无瑕，让您住得安心；而工作人员热情亲切的服务以及丰富地道的早餐，也是我们努力的方向。您的好评是我们持续提升服务的强大动力。珠海这座城市有很多美丽的景点，如情侣路、珠海大剧院等，下次您再来入住我们酒店，还能继续享受这份舒适与便捷，再次体验我们用心打造的睿智之旅。真诚期待您的再次光临！ 智选假日宾客关怀团队

酒店回复：

Dear guest, thank you so much for choosing Holiday Inn Express Zhuhai Gongbei and sharing your wonderful stay experience with us! We're absolutely thrilled to hear that you found our staff friendly, the room comfortable, and the breakfast nice. Our team takes great pride in providing a warm and welcoming atmosphere, and we're glad that it made a positive impression on you. The comfort of our rooms is one of our top priorities, featuring high - quality mattresses and soft pillows to ensure a restful sleep. And our breakfast, with its international and local selections, is designed to satisfy different tastes. Your positive feedback is a huge motivation for us to keep improving our services. We're looking forward to your next visit, where you can once again enjoy a relaxing and pleasant stay at our hotel. Thank you again for your support! IHG Social Listening Team

酒店回复：

尊敬的客人，非常感谢您入住珠海拱北智选假日酒店并给予这么高的评价！我们特别开心您认可酒店的服务，酒店全体工作人员始终秉持“睿智之旅，周全体贴”的服务哲学，致力于为您提前把握需求，提供最贴心的服务。酒店的安心早餐遵循全球统一酒店标准食品安全管理，有独立面档、中西式自助早餐菜品和现磨咖啡，希望能满足您多样的口味。同时，我们也一直将客房的乾净衞生作为服务重点，严格把控每一个清洁细节，只为让您住得安心。而且酒店优越的地理位置，距离拱北口岸步行仅需十几分钟，能为您的出行带来极大的便利。您的好评是对我们最大的鼓励，它将成为我们持续努力提升服务品质的强大动力。真诚期待您再次光临，下次入住您依然能够享受到温馨舒适的环境和周到细致的服务！再次感谢您的支持与信任！ 智选假日宾客关怀团队

酒店回复：

Dear guest, thank you so much for choosing Holiday Inn Express Zhuhai Gongbei and sharing your wonderful experience with us! We're thrilled to hear that you appreciated our hotel's prime location and the convenient food options nearby. Our staff takes great pride in providing excellent service, and your kind words are a testament to their hard work. At our hotel, we offer a variety of features to enhance your stay, such as a 24-hour self-service laundry and free high-speed Wi-Fi. Our rooms are equipped with comfortable beds with global standard pillows and an internationally renowned brand mattress, ensuring a restful night's sleep. Your positive feedback has truly inspired us and serves as motivation for us to keep improving. We sincerely hope you'll choose to stay with us again. The next time you visit, you can look forward to another seamless and enjoyable experience. Once again, thank you for your support, and we eagerly await your return! IHG Social Listening Team

酒店回复：

Dear guest, thank you so much for choosing Holiday Inn Express Zhuhai Gongbei and sharing your wonderful stay experience! We're thrilled to hear that you appreciate our prime location with numerous restaurants nearby. It's exactly what we aim for to offer guests convenient access to local cuisine. Regarding your suggestion about not walking to the hotel with luggage from Gongbei Station, we've noted it down in our special guest suggestion book and will convey it to relevant departments. We also have a comfortable room environment with surround sound systems to provide you with a more immersive stay experience. Your kind words have greatly inspired our team, and we'll continue to strive for excellence. We sincerely invite you to stay with us again. Next time you visit, you can once again enjoy the convenience of the location and the excellent facilities. Looking forward to seeing you again soon! IHG Social Listening Team

酒店回复：

尊敬的客人，非常感谢您入住珠海拱北智选假日酒店并分享如此棒的入住体验！我们酒店优越的地理位置，毗邻热闹的夏湾夜市，既能让您享受出行的便利，又能感受当地的热闹氛围，这也是我们一直引以为傲的优势。酒店的早餐遵循全球统一标准，提供丰富多样的中西式菜品，还有独立面档和现磨咖啡，就是为了满足不同客人的口味需求。得知我们的酒店让您觉得适合亲子出游和商务旅行，我们团队都备受鼓舞，这是对我们最大的肯定。再次感谢您的认可，真诚期待您再次光临珠海拱北智选假日酒店，我们会持续优化服务，为您带来更美好的入住体验！ 智选假日宾客关怀团队

酒店回复：

Dear guest, thank you so much for choosing Holiday Inn Express Zhuhai Gongbei and sharing your wonderful experience with us! We're thrilled to hear that you were pleasantly surprised by the room upgrade. Our rooms are well - maintained, equipped with comfortable beds and fully - functioning amenities, and kept clean, just as you've experienced. The convenient location allows you to easily hire a taxi, enjoy meals, and purchase daily necessities. Our service staff always strive to provide professional and friendly service, and we're glad they met your expectations. The breakfast is prepared to be wholesome, following our global standard to ensure you start your day right. We're also glad you noticed the unique layout of our hotel in the complex. Your high praise is a great motivation for our team. We'll continue to uphold our standards and provide better service. We sincerely look forward to your next visit, where you can once again enjoy a comfortable and convenient stay at our hotel! IHG Social Listening Team