隐藏海滩度假村天然成人专属, 双体船, 天然井, 全包及更多-住客评论

Guest（Other） 2026-02-01
This Resort offers an incredibly unique experience to adult travelers. The Staff Service was top shelf and the mix of people staying there were the best. It’s not a huge resort with only 43 or so rooms. However HBR is located in between two sister resorts where we enjoyed excellent dining out. Best of both worlds.
酒店回复：
Dear valuable guest, thank you for your exceptional feedback! Quite an observerer, yes Hidden Beach is a unique concept and our team works with the best attitud, also nice pictures you got there, sure do show our Resorts beauty. :) ＜3We strive to create a warm and inviting atmosphere that makes your stay truly special. It was such a pleasure having you with us, your great energy was contagious. You make our work so rewarding! ;) We look forward to welcoming you back. :D
Guest（Couple） 2026-01-01
Another great visit. The airport shuttle is easy to organize and easy to find. The drivers are friendly and helpful, as is the Lomas Travel staff. The hotel remains wonderful. We cannot say enough about the staff. They are efficient, helpful, warm, and very friendly. There are too many wonderful people to mention by name, but it starts with Ula and we’ll stop there with individual names. Not a slight to the others, just they are all so great that it is an injustice to name them and inadvertently omit someone. We always relax and enjoy the hotel, and the guests (many of whom return year after year) are almost to a person very nice. On top of that, the location on the ocean and the views are spectacular. We will continue to return as long as we remain able.
酒店回复：
Dear valuable guest, thank you so much for your wonderful review. We are very happy to know your experience met your expectations and that you felt well taken care of during your stay. Your kind words about the outstanding service provided are truly appreciated. Feedback like yours encourages us to continue delivering the best possible service to our guests. We hope to have the pleasure of assisting you again very soon.
Guest（Couple） 2025-12-01
We had a great time. Staff, entire property were top notch! Definitely going back soon
酒店回复：
Thank you for taking the time to share your positive experience with us, for your kind words and choosing to stay with us. ＜3We are pleased to know your first time with us was exceptional. It truly means a lot to us, as we put on our best effort to care for each and every guest. Your feedback mptivates us to keep providing the best service possible, and we hope to see you again soon! :D
Guest（Other） 2025-12-01
Staff very friendly. A well managed & maintained resort. Grounds were in perfect condition.
酒店回复：
Dear valuable guest, it was such a pleasure having you with us, It is our genuine commitment to ensure the well-being and comfort of every guest. Knowing that your stay was a truly delightful experience fill us with great joy and satisfaction. Our gardening & landscape staff work wonders, thank you so much for recognizing them.We hope you give us an opportunity to host you once again! :)
Guest（Other） 2025-12-01
Staff were amazing, service was excellent, food was great, activities were fun and atmosphere was the best!!
酒店回复：
Dear valuable guest, thank you for your wonderful review and rating. We're happy to hear you enjoyed our service and overall stay.Your satisfaction is our highest priority, and we strive to create a warm and inviting atmosphere that makes your stay truly special.We look forward to welcoming you back! Thank you for choosing us! :)
Guest（情侣） 2025-12-01
Amazing property. Super relaxing and chill. The staff is so kind and friendly. Good place to destress and relax
酒店回复：
Dear valuable guest, we are delighted to hear that your stay surpassed your expectation, we strive to create a warm and inviting atmosphere that makes your stay truly special. Greeting you with a heartful ?hola! is one of our ways to show we are truly greatful, as you have choosen us as your getaway destination. We look forward to welcoming you back to create more unforgettable memories. See you soon! :)
Guest（Other） 2025-11-01
Wonderful staff! Great food and very clean.
酒店回复：
Dear valuable guest, we sincerely appreciate your kind words in recognizing the dedicated efforts of our team. It is our genuine commitment to ensure the well-being and comfort of every guest. Knowing that your stay was a truly delightful experience fill us with great joy and satisfaction.
Guest（Couple） 2025-11-01
Incredibly good food and high end drinks which was a surprise for an all inclusive resort. All the staff were wonderfully attentive and friendly. This is quite a small hotel within the much larger El Dorado complex and is very friendly and intimate. We had a lovely 5 nights here and plan to return.
酒店回复：
Dear valuable guest, we appreciate your kind words in recognizing the dedicated efforts of our team. It's a delight to read your word, since our foremost priority is your satisfaction while ensuring a warm and welcoming atmosphere throughout your stay.Hope to see you in the near future! :D
Guest（Couple） 2025-06-01
Such a gorgeous property. Staff is amazing and so friendly! Rooms are nice and beds are so comfy! We will definitely be back.
酒店回复：
Dear valuable guest, thank you for your exceptional feedback!We’re thrilled to hear you enjoyed the resort's beauty, our staff's service, and the activities we offer. We look forward to welcoming you back to create more unforgettable memories. See you soon! :)
Guest（Other） 2025-04-01
Service was top-notch. Food was good. Cenote tour was wonderful. Only downfall was there was absolutely no hot water pressure. I would go back in the future if that were fixed.
酒店回复：
?Se?or Ward!We are so glad you enjoyed your stay, it is a pleasure to take care and pamper our guest. As for the downfall, we are commited to improve our facilities and service, thank you for your feedback

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Couple） 2026-01-01

Guest（Couple） 2025-12-01

Guest（Other） 2025-12-01

Guest（Other） 2025-12-01

Guest（情侣） 2025-12-01

Guest（Other） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-06-01

Guest（Other） 2025-04-01

客户评价由实住客人提供的真实点评