瓜纳卡斯特JW万豪度假酒店及水疗中心-住客评论

Guest（Family） 2025-08-01
We had minor issues with AC being always on, and the thermostats not kicking in. There was also a clog in the AC unit and cause leaking from the ceiling. The road to the resort needs work. There is a 10 minute stretch that’s really nerve wracking if you are coming in for the first time when it’s dark, and you worry about the damage to the vehicle. Other than that, it’s a great place and does deserve all the 5-stars.
酒店回复：
Dear Gautam,Thank you for sharing your experience with us. We're happy to know you enjoyed your stay and feel we deserve five stars. We sincerely apologize for the inconveniences you encountered and truly appreciate you bringing them to our attention. Feedback like yours helps us continue improving. We hope to welcome you back again very soon!
Guest（其他） 2025-08-01
En el papel es un hotel todo incluido, sin embargo nos costó encontrar campo en los restaurantes para cenar, si conseguían campo había que pagar un extra, eso fue lo más tedioso e inesperado. Por lo demás muy bien atendidos.
酒店回复：
Estimado huésped,Gracias por compartir su excelente rese?a. Nos alegra saber que fueron bien atendidos durante su estancia. Agradecemos también la observación que nos hace sobre el acceso a los restaurantes, ya que este tipo de comentarios nos permite identificar oportunidades para mejorar la experiencia de nuestros huéspedes.Esperamos tener el placer de recibirle nuevamente muy pronto.Saludos cordiales.
Guest（Family） 2025-07-01
Beautiful resort, great service and lots of things to do in area. Although excursions were a bit far concierge coordinated everything for my family. Will definitely return.
酒店回复：
Thank you so much for your kind words! We're glad to hear you enjoyed the resort, the service, and the variety of activities in the area. We're also happy that our concierge team was able to assist your family with the excursions. It will be a pleasure to welcome you back on your next visit.
Guest（情侣） 2025-04-01
Beautiful property, huge pool, variety of restaurants. Slightly isolated from any towns (half hour drive to Tamarindo and they have a shuttle). Walked to a nice beach restaurant, Lola’s. Could advertise that the spa has a sauna, steam room and small pool. Spa prices were high for Central America but service was good. Really enjoyed the Tamarine Restaurant. Room was very comfortable with a large bathtub. Pool is huge. Nice property, about an hour and a half from Liberia airport. Found a less expensive van to and from Liberia airport than what the Marriott offered.
Guest（家庭旅游） 2025-01-01
Our stay at the JW Marriott Guanacaste Resort was nothing short of perfect! The property was beautiful & well maintained, the staff was friendly, the food was delicious, & the excursions were well organized & fun. Our room was cleaned & restocked to perfection each day & we were so happy we’d thought to reserve a room with an ocean-facing balcony. Each night, the sunset was an event not to be missed! In addition, the serpentine, infinity pool was large enough to provide guests with varying levels of enjoyment. A water volleyball game at one end of the pool went unnoticed by guests looking for quiet relaxation in another area. Over the course of our week-long stay, we got to experience the warmth & friendly service of the resort staff. We looked forward to being greeted each day by hostess, Karen, who greeted us by name & easily recalled our dining preferences. In addition, Josue and Gustavo, stand out for their exceptional service & sincere interest in our comfort & enjoyment of the property’s many amenities. As vegetarians/pescatarians & coffee lovers who do most of our own cooking, we were concerned that the resort would not meet our dining preferences. The opposite was true: the breakfast buffet at the resort restaurant, Pimento, had something for everyone. Local fruit, along with the biggest buffet we’ve ever seen, including egg & quesadilla bars, provided a substantial start to each day’s activities. Servers were friendly, attentive & refilled our cafe con leche until
Guest（家庭旅游） 2024-04-01
Spent a full week at the JW Marriott and had a really great time with my family (wife and 2 girls 10&11). The hotel was really great when it comes to the pool, beach, staff, parking, and rooms. But really the only downside, is that even for a guy who does pretty darn good for himself, the food prices are just plain crazy, and the selection is very mediocre. $24 for a ham sandwich people, $26 burgers, $22 chicken strips, and if you want to eat at the italian buffet $50 a person for mediocre pasta and pizza...I heard the country can be expensive but its just kind of ridiculous.
Guest（其他） 2024-01-01
Helt fantastiskt! Ett paradis! Kommer absolut att ?terv?nda.
Guest（其他） 2023-06-01
Un excelente servicio por parte de todo el personal excepto el que nos recibió a la hora del check in. Poco amable.
Guest（情侣） 2023-03-01
Online room reservations are deceiving. Reserving a ocean view room may give you a peak of the ocean from your terrace . It is not clear that to really see a view of the ocean you need to reserve an ocean front room. Also if you have any difficulty walking be aware of this property being very large and walking around the pool to access the steps into the pool can be a long walk.

客户评价 由实住客人提供的真实点评

Guest（Family） 2025-08-01

Guest（其他） 2025-08-01

Guest（Family） 2025-07-01

Guest（情侣） 2025-04-01

Guest（家庭旅游） 2025-01-01

Guest（家庭旅游） 2024-04-01

Guest（其他） 2024-01-01

Guest（其他） 2023-06-01

Guest（情侣） 2023-03-01

客户评价由实住客人提供的真实点评