迈阿密优特尔酒店-住客评论

Guest（Business traveler） 2025-10-01
The Yotel Hotel in Maimi provided an excellent service with prompt services both sales and F&B
酒店回复：
Thank you so much for sharing your positive feedback! We’re delighted to hear that you enjoyed your stay at YOTEL Miami and appreciated our prompt service from both the Sales and F&B teams. Your kind words mean a lot to us, and we look forward to welcoming you back for another great experience soon.Warm regards,The YOTEL Miami Team
Guest（商务旅客） 2025-10-01
深夜到酒店，酒店的设施不错，位于市中心，交通也方便。对面就有免费的轻轨接驳地铁站。使用公交系统去机场完全可以。
酒店回复：
感谢您的 10/10 好评！很高兴您深夜抵达时依然觉得酒店设施不错，并且喜欢我们市中心的位置与便捷交通。也谢谢您提到对面就有免费的轻轨接驳地铁站，以及使用公交系统前往机场的便利。期待您下次再来迈阿密时再次入住！
Guest（Solo traveler） 2025-09-01
I love the Yotel hotel chain. The room was clean and had everything one might need for a short stay. The location is unbeatable. We only had an issue with the freezing cold air conditioning that could not be turned off, but we got prompt help from the hotel staff.
酒店回复：
Thank you so much for the perfect review! We’re delighted to hear you love the YOTEL brand and that your room was clean and had everything you needed for a short stay, plus our unbeatable location. We’re sorry about the freezing A/C and appreciate you mentioning that our team provided prompt assistance. We’ll share your feedback internally as we continue improving comfort in the rooms. We hope to welcome you back again soon!
Guest（与好友旅游） 2025-09-01
系统很鸡肋 ?这个灯光搞了很复杂用户只需要开灯关灯不需要这么有的没的 chick out 系统也是坏的下水道如图恶心不恶心哎电梯没网的情况下就得爬楼梯我经历了爬10楼对面超市很方便地理位置绝佳对面就是轻轨里海湾市场很近隔壁楼停车60刀广场停车50刀 three street 停车40刀价格是真心便宜
酒店回复：
Thank you for sharing your detailed feedback with us. We’re glad to hear you enjoyed our convenient location near the light rail and local markets. However, we’re truly sorry to learn about the issues you encountered with the lighting system, check-out process, and overall maintenance. Your comments are very important to us, and we’ll be reviewing them closely with our operations team to make the necessary improvements. We appreciate your honesty and hope to have another opportunity to provide you with a smoother and more comfortable stay in the future.Warm regards,The YOTEL Miami Team
Guest（Couple） 2025-08-01
They took a deposit of ￡27.97 I can’t remember how much in US dollars and never refunded the money. Nothing was said when booking the hotel room on trips.com about any extra fees.
酒店回复：
Thank you for sharing your feedback and for your high rating on cleanliness. We’re sorry for any confusion regarding the deposit and any additional fees. Our goal is to ensure all charges are communicated clearly, and we regret any inconvenience this may have caused. Please contact our team directly so we can review your case and assist with the refund process if needed. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother experience.Warm regards,The YOTEL Miami Team
Guest（Couple） 2025-07-01
The sheets were dirty very disappointing and disgusting. Pool area is nice but pool is small so gets quite busy.
酒店回复：
Thank you for sharing your feedback with us. We’re very sorry to hear about the cleanliness issue you experienced with your sheets — that’s certainly not the standard we strive to maintain. Your comments have been shared with our housekeeping team to ensure this is addressed immediately. We’re glad you enjoyed the pool area, and we appreciate your understanding as we work to improve. We hope to have the opportunity to provide you with a much better experience on your next visit.Warm regards,The YOTEL Miami Team
Guest（情侣） 2025-06-01
Hotel muito bem localizado, em frente a esta??o do metromover, quartos amplos, banheiro e cama muito bons. Tem 1 frigobar, secador e ferro de passar roupa com uma tabua. A area comum do rooftop e piscina muito boa, vista bonita. Piscina grande e 1 jacuzzi com agua quente. Funcionários atenciosos. Excelente custo beneficio.
Guest（家庭旅游） 2025-06-01
Спасибо ! Все было превосходно
Guest（与好友旅游） 2025-03-01
Bei der Ankunft wollte man uns das Zimmer plus Depot (100USD) ohne jegliche Erkl?rung nochmals in Rechnung stellen. Nach fast einer Stunde diskutieren und Kontakt mit trip.com hat das Hotel schlussendlich unsere Vorauszahlung gefunden. Das Frühstück ist furchtbar. Zu wenig und besteht aus billig Produkten ( Saft so chemisch das wir ihn nicht mal austrinken konnten) Kaffee muss separat bezahlt werden, geh?rt nicht zum Frühstück. Der Kellner hat sich ohne uns zu Fragen 20% Trinkgeld gegeben und das so unserer Kreditkarte abgezogen! Zimmeraussicht auf eine Wand! Nie wieder!
Guest（独自旅游） 2024-11-01
Das hotel war der Hammer bon checkin bis zu checkout. Sehr zentral gelegen sauber uns modern. Hatte alles was Mann gebraucht hat. Early Checkin M?glichkeit und late checkin M?glichkeit. Sehr empfehlenswert auch für Leuten die zum Schiff fahren müssen. Ich h?tte mir beim Checkin mehr Informationen gewünscht betreffend des Hotels. Ansonsten werde ich wieder kommen.

客户评价 由实住客人提供的真实点评

Guest（Business traveler） 2025-10-01

Guest（商务旅客） 2025-10-01

Guest（Solo traveler） 2025-09-01

Guest（与好友旅游） 2025-09-01

Guest（Couple） 2025-08-01

Guest（Couple） 2025-07-01

Guest（情侣） 2025-06-01

Guest（家庭旅游） 2025-06-01

Guest（与好友旅游） 2025-03-01

Guest（独自旅游） 2024-11-01

客户评价由实住客人提供的真实点评