马达莱娜旅馆-住客评论

Guest（Other） 2025-10-01
Walkable to a lot of sights, food, and shopping. Lisbon is very hilly and next to two public elevators but I didn’t even use them. Great communication from staff. Only comments are that the hallway and stairwell lighting is very dim and my deluxe double room #1 was IN the main stairwell so I heard people coming and going at all hours of the night as there is no noise insulation. The other rooms are off a hallway behind a door so they are better insulated to traffic.
酒店回复：
Hello Edie,Thank you very much for sharing your feedback. We’re glad to hear that you enjoyed our location and communication with our team.We appreciate your comments regarding the hallway lighting and the noise in Room #1. Your observations are very helpful, and we’ll take them into consideration as we continue to improve the comfort of our guesthouse.Thank you again for staying with us, and we hope to welcome you back on a future visit to Lisbon — perhaps in one of our quieter rooms for an even more comfortable experience.Best regards, Team Lel Madalena Guest House
Guest（Family） 2025-10-01
This guesthouse has an excellent location, walkable to sights, shops, and restaurants. The well organized kitchen is great and the room generally comfortable. However, we had no idea Rua de Madalena was such a Main Street, and it was NOISY - even with windows and shutters closed. Not easy to sleep. Additionally, like many places in old buildings, they request that toilet paper is placed in a garbage can rather than the toilet. The problem is that this gets stinky. We asked for the garbage to be removed and were told that it would only be done every second day. But despite our request, it did not happen at all during our 3-day stay. Not okay! We saw cleaning staff in the building every day and were very disappointed that they didn’t take 2 minutes to empty our garbage. We would not go back to this guesthouse despite its excellent location and lovely kitchen.
Guest（其他） 2025-10-01
Alt var greit, bortsett fra n?r vi skulle sjekke inn. Vi m?tte ringe hjelpenr. Der fikk vi forklart at tilgang til Madalena GH fikk p? hotellet rett over gata.
酒店回复：
Dear Thank you for your feedback and for staying with us at LeL Madalena GuestHouse.We’re truly sorry to hear that you didn’t receive the check-in information beforehand. It seems that your reservation was made in a way that prevented us from sending you the necessary details directly. We always strive to ensure a smooth arrival for our guests, and we regret any inconvenience this may have caused.We’re glad to know everything else went well during your stay, and we hope to have the opportunity to welcome you again in the future — with an even smoother experience from start to finish.Warm regards,Team LeL Madalena GuestHouse
Guest（其他） 2025-09-01
No "pé" do Castelo. Atendimento outstanding pelo Stevan, no hotel Memória. Localiza??o boa. No início, por ser prédio bem antigo, pensei que iria ter problemas mas estava enganado. Quarto muito limpo, roupa de cama personalizada, cama boa, banheiro de bom tamanho. Como cheguei tarde para o pernoite (21h) e saí 7h, n?o sei avaliar nível de ruído para quem quer dormir um pouco mais. Porém certamente eu ficaria novamente no mesmo local.
酒店回复：
Estimado Rogerio,Muito obrigado por compartilhar sua experiência conosco!Ficamos felizes em saber que sua estadia, mesmo que breve, foi positiva e que a primeira impress?o do prédio foi superada pelo conforto e limpeza do quarto. Agradecemos especialmente o elogio ao atendimento do Stevan — com certeza ele ficará contente em saber que fez a diferen?a na sua passagem por aqui.Esperamos recebê-lo novamente, quem sabe por mais tempo, para que possa aproveitar ainda mais a localiza??o e avaliar com calma todos os detalhes da hospedagem.Até uma próxima visita ao Lel Madalena Guest House!Um abra?o da nossa equipe!
Guest（其他） 2025-08-01
No lo recomiendo. Las fotos se ven bien, el cuarto es grande pero el edificio es muy viejo y huele terrible. El edificio tiene un olor a ca?o y humedad que impregna todo el lugar. El staff niega el olor y este no mejora. La limpieza la hacen cada dos días, el lugar es muy ruidoso y no hay se?alamientos en la calle para reconocer el hotel. Algo positivo es que nos guardaron las maletas al momento del check out.
Guest（其他） 2025-07-01
Gut für kurze übernachtungen Ein sehr hübsches Haus. Sch?nes Konzept mit der gemeinsamen wundersch?nen Küche. Hübsch eingerichtetes zimmer. Ein Parkhaus ist 3 Minuten zu Fu? zu erreichen. Tagestarif 20,-€ was normal ist in Portugal. Das Problem ist es ist einfach zu laut da es direkt an der Verkehrs Stra?e liegt. Man kann kein Fenster offen lassen und im Haus war ein schlechter Geruch der im Zimmer noch st?rker war. Ich hab nach verdorbene Zwiebeln geschaut aber da war nichts. Wir sind mit dem Geruch schlafen gegangen und davon aufgewacht! Die Dusche hat auch schon bessere Tage gesehen. Die Armatur funktioniert nicht richtig und muss erneuert werden. Alles relativ sauber, man k?nnte die Türen auch mal sauber machen, in dem hübschen Zimmer f?llt es einfach auf wenn was schmutzig ist. Insgesamt aber wenn man nicht empfindlich ist kann man eine Nacht gut da verbringen.
酒店回复：
Dear Thank you for your detailed feedback. We’re pleased to hear you enjoyed the charming house, beautiful kitchen, and well-decorated room. We also appreciate your comments regarding the noise, odor, and maintenance issues, and we sincerely apologize for any discomfort these caused during your stay.Please know that we take your concerns seriously and are actively working on improvements to enhance the guest experience. We hope to welcome you again for a more comfortable visit.Best regards,Team Lel Madalena Guest House
Guest（与好友旅游） 2025-06-01
Perfect location, the room is nice with a shared kitchen that we can make simple food.
Guest user（夫妻／情侣） 2023-02-01
Todo un misterio cómo poder hacer el check in… tuvimos que contactar con Trip.com para saberlo (nadie contesta al número proporcionado). Edificio antiguo, instalaciones bastante obsoletas con necesidad de mejora. Habitaciones regulares, se oye de todo.

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-10-01

Guest（Family） 2025-10-01

Guest（其他） 2025-10-01

Guest（其他） 2025-09-01

Guest（其他） 2025-08-01

Guest（其他） 2025-07-01

Guest（与好友旅游） 2025-06-01

Guest user（夫妻／情侣） 2023-02-01

客户评价由实住客人提供的真实点评