维罗纳景观酒店-住客评论

Guest（Other） 2026-02-01
Amazing staff and hotel . Fabulous amenities, great location
Guest（与好友旅游） 2026-01-01
Hotel elegante e moderno, suite comoda e personale molto gentile, ottimo il servizio di car valet
Guest（Other） 2025-11-01
Wonderful little boutique hotel in the heart of Verona with great staff.
酒店回复：
Dear Anja, Thank you for choosing VISTA Verona for your stay. We are delighted to read that you enjoyed your stay with us, especially our wonderful location in the heart of Verona.We look forward to welcoming you back soon! Best regards, VISTA Verona
Guest（Couple） 2025-11-01
Hotel was exceptionally nice! Excellent staff. However restaurant probably should not continue operating in this format Very good food but little pretentious, and disproportionately costly
酒店回复：
Dear Wojciech, Thank you for choosing VISTA Verona! We are delighted to read that you enjoyed your stay with us. However, we regret that we did not meet your expectations completely. We hope to welcome you back soon! Best regards, VISTA Verona
Guest（Other） 2025-10-01
(call the reception for instructions on how to drive to them through the towns restricted pass roads) Beautiful small hotel. Nice breakfast friendly staff. Nose size rooms with generous welcome treats to nibble. I love the ample super soft bath towels
Guest（情侣） 2025-10-01
This hotel met or exceeded all of our expectations. We booked the hotel using our American Express privileges, and the Vista Verona made sure that all of the potential benefits were provided. We were allowed an early check-in, so that we could enjoy some time in the city on check-in day. They upgraded us to a fabulous room. In addition, for perhaps the first time ever, we chose a late checkout, and stayed at the hotel until 4 PM on our departure date. Every one of the employees of the hotel went out of their way to make us feel welcome and comfortable. The front desk was a fountain of excellent recommendations for activities in the city. We were thoroughly pleased with our stay.
酒店回复：
Dear strickles, Thank you for taking the time to share this excellent review of your experience at VISTA Verona. We are delighted to read that you enjoyed your stay with us. We are glad that you appreciated our staff for their friendly and attentive service, as well as the early check-in, room upgrade, and late check-out benefits provided through your American Express privileges. We are sure our team will be very motivated by your kind words. We look forward to welcoming you back soon! Best regards, VISTA Verona
Guest（Couple） 2025-09-01
We really enjoyed our stay at Vista Verona! We had a beautiful room, the pool and spa area are very nice. Location was great as it’s right on the edge of where all the big shopping and restaurants are in the area. Communication with the staff before and during our trip was fast and easy.
酒店回复：
Dear Philip,Thank you for taking the time to share this excellent review of your experience at VISTA Verona. We are delighted to read that you enjoyed your stay with us.We are glad that you appreciated our staff for the friendly and attentive service, as well as our beautiful rooms, pool and spa area, and convenient location. We look forward to welcoming you back soon!Best regards,VISTA Verona
Guest（Family） 2025-09-01
Would highly recommend this small luxury hotel for its high standards, excellent customer service, great facilities and great location
酒店回复：
Dear Sue,Thank you for taking the time to share this excellent review of your experience at VISTA Verona. We are delighted to read that you enjoyed your stay with us, especially our facilities and comfortable location.We are glad that you also appreciated our staff service, we are sure they will be very motivated by your words.We look forward to welcoming you back soon!Best regards,VISTA Verona
Guest（Couple） 2025-08-01
The hotel photographs well, but when you look past the surface, the execution falls short of what you’d expect from an established luxury brand (Four Seasons, Rosewood, etc.). Room - Blackout blinds were too short to fully darken the space. - The bathroom door creaked loudly enough to wake my partner at night. - Details were missing: no dimmable lights, awkward Bluetooth speakers, limited and poorly placed outlets, no in-room tea. - Water from the tub faucet initially ran grey, likely from unflushed pipes. - Towels, bathrobes, slippers, toiletries, and even bedding didn’t feel premium. The toilet paper was surprisingly low quality. Service & Facilities - Check-in was disorganized: no acknowledgment when we arrived, as the staff were absorbed with a group. For a small hotel, the process would have been more fitting in a seated lounge rather than cramped at the counter. I was seated and then somebody flagged me down to come to the counter. This set a hilariously bad first impression. - We were asked if we needed late checkout. Initially we declined, but when we changed our mind, we were told it was unavailable - Service felt uneven: while one receptionist was excellent, others (bell staff, housekeeping turnover, male receptionist) seemed undertrained and lacked a genuine service mindset. - Spa facilities weren’t proactively maintained. the steam room was off until we requested it, and the snack station wasn’t properly stocked (no spoons for the dried fruit, etc.). These details matter for a hotel in this tier. This isn’t comparable to the FS, and I wouldn’t even compare it to something like an Aman.
酒店回复：
Dear Peter B, Thank you for staying at VISTA Verona. We sincerely apologize for the confusion during check-in. Please note that late check-out is never guaranteed, particularly when the hotel is fully booked, as was the case on the day of your departure. We also regret that, despite the upgrade from your original room, your stay did not fully meet your expectations. We remain at your disposal, Best regards, VISTA Verona
Guest（情侣） 2025-08-01
Beautiful hotel. Great location, and delicious breakfast!

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（与好友旅游） 2026-01-01

Guest（Other） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Other） 2025-10-01

Guest（情侣） 2025-10-01

Guest（Couple） 2025-09-01

Guest（Family） 2025-09-01

Guest（Couple） 2025-08-01

Guest（情侣） 2025-08-01

客户评价由实住客人提供的真实点评