客户评价 由实住客人提供的真实点评

酒店回复：

Dear TKO3514,Thank you for your feedback. We appreciate your comments regarding the condition of our hotel and the cleanliness of the facilities. We acknowledge that our breakfast selection is limited and that our location is slightly away from the city center. However, we are glad to hear that you found our rates to be quite affordable and that you were satisfied with your stay. Your insights are valuable to us as we strive to improve our services.Sincerely yours,Angkor Land Urban Boutique Management Team

酒店回复：

亲爱的 Uyu1983，感谢您抽出宝贵时间分享您的反馈。很高兴得知您觉得我们的地理位置方便，能够轻松前往周围的活动区域，且您也对房间的大小和清洁度表示满意。我们也很高兴我们的员工为您提供了优质的服务。对于房间稍显陈旧的反馈，我们深感抱歉，并会不断努力提升和改善我们的设施，以确保为未来的客人提供更好的体验。我们非常感谢您的积极评价，期待未来有机会再次欢迎您光临，我们会为您提供更好的入住体验。此致，Vplus管理团队

酒店回复：

Dear Traveler Dan,Thank you for sharing your feedback with us. We appreciate your comments about our hotel and amenities. We are constantly looking for ways to improve and will take your suggestions into consideration for future updates. We are glad to hear that you enjoyed the breakfast and found our staff to be nice and professional. We hope to welcome you back in the future for an even better experience.Sincerely yours,Angkor Land Urban Boutique Management Team

酒店回复：

Dear Valued Guest,Thank you for taking the time to leave a review. We are glad to hear that you found our environment and service satisfactory. We apologize for the inconvenience you experienced with the lack of hot water in some rooms and the faulty door locks. This is certainly not up to our usual standards and we are taking steps to address these issues promptly. Our team is working diligently to ensure that all rooms are in proper working order for our guests. We appreciate your feedback and will use it to improve our services. Thank you for bringing these concerns to our attention.Sincerely yours,Angkor Land Urban Boutique Management Team

酒店回复：

Dear Valued Guest,Thank you for sharing your wonderful feedback with us. We are thrilled to learn that your experience at our hotel surpassed your expectations, especially in terms of service and location. Providing exceptional service to our guests is our top priority, and we are delighted to hear that we were able to achieve that during your stay. It brings us great joy to know that the tour to Angkor Wat was a standout moment for you, as our team strives to create unforgettable experiences for all our guests. We are pleased to hear that you found the bed to be incredibly soft and comfortable, ensuring a peaceful night's sleep throughout your visit. Your recommendation means a lot to us, and we cannot wait to have the opportunity to welcome you back for another luxurious and comfortable stay. Thank you again for choosing our hotel for your trip.Sincerely yours,Angkor Land Urban Boutique Management Team