Hello Ergouzibuzhengjing, thank you for taking a moment to review your stay with us, and we're really pleased to see that you loved it. I'm glad you noticed that we try to cater to our international guests by offering a handful of alternative breakfast options on the menu. Hope to see you again soon, regards Oliver, Park Hyatt Sydney
Hello there, thank you for your outstanding score and wonderful feedback. I'm happy to hear you loved your stay. See you again soon. Regards Oliver, Park Hyatt Sydney
Thank you for taking the time to share your feedback. From our records, it looks like the room type you booked does not include a direct Opera House view. For future stays, I’d recommend considering one of our King Opera View or King Opera Deluxe rooms, which offer uninterrupted views of the Opera House from within the room. The room type you stayed in provides partial views from the balcony only, which may explain the difference in your experience.I’m also sorry you couldn’t enjoy the pool during your stay. It was indeed closed for scheduled annual maintenance. We aim to time this work during winter to minimise inconvenience, but I regret that it still impacted your visit. We hope to welcome you back for a more seamless experience next time. Regards Oliver, Park Hyatt Sydney
Thank you so much for your thoughts on our property. It sounds like you loved your stay, but I'd love to know how we could have done even better for you. If you're interested in sharing what we could have done to make your review a 5, please get in touch with me directly. Regards Oliver Ruf, Park Hyatt Sydney