客户评价 由实住客人提供的真实点评

酒店回复：

Dear Mr. James,Thank you for sharing your feedback. I’m very sorry to hear that your stay did not meet your expectations. I sincerely apologize for the issues you experienced with the room temperature and heater, as well as any frustration caused by our parking fees. We understand that both comfort and convenience are important, and we regret that we fell short during your visit.Your feedback is valuable, and we will review your comments with our team to see where improvements can be made. We hope that, despite this experience, you might consider giving us another chance in the future so we can provide the stay you expected and deserve.

酒店回复：

Thank you for staying with us and for the 5 Star review. We're thrilled you found our staff to be exceptional, appreciate your business and look forward to seeing you again soon.