客户评价 由实住客人提供的真实点评

酒店回复：

Ciao Guest!Thank you so much!We’re delighted that you highlighted our convenient location near the train station and the spacious layout of the rooms. Having comfortable beds, private bathrooms, and well-equipped common areas is part of the experience we want every guest to enjoy, and it’s great to know you found real value in your stay.Your recommendation truly reflects the atmosphere and comfort we strive to offer every day.We hope to see you again soon.Kind regards, Vincenzo Vitale | Front Office Manager | CX Naples Centrale

酒店回复：

Ciao Guest!Thank you so much for your review!It’s wonderful to hear that our central location and relaxed atmosphere made connecting with fellow travelers easy and enjoyable. Knowing that the smooth check-in and check-out process contributed to a hassle-free experience makes us proud of our team’s efforts. We hope to see you again soon.Kind regards,Vincenzo Vitale | Front Office Manager | CX Naples Centrale

酒店回复：

Ciao Guest,thank you for sharing your experience with us. We’re really happy to hear that you appreciated the value for money, the cleanliness of our facilities, and the design of the bunk beds, which helped make your stay more comfortable. It’s great to know you’d like to come back again.We truly hope to see you again soon and welcome you back for another stay.Kind regards,Vincenzo Vitale | Front Office Manager | CX Naples Centrale.

酒店回复：

Dear guest,thank you for taking the time to share your experience with us.We’re glad to hear that you appreciated our location next to the train station, as well as the newly renovated room and the quality of our breakfast. Your positive comments are truly appreciated.Regarding the water bottles in the fridge, we would like to clarify that they are provided as a welcome courtesy on the first day only. We apologize if this was not clear and caused any confusion. We also appreciate your feedback about the breakfast refill timing after opening, which we will certainly take into account to improve our service.As for the surrounding area, being close to a major transportation hub can sometimes present challenges. For this reason, we prioritize our guests’ safety by ensuring nighttime access control and the presence of a security guard, and we’re glad this helped you feel more comfortable during your stay.Thank you again for your valuable feedback. We hope to welcome you back in the future and provide you with an even better experience.Vincenzo Vitale Front Office Manager CX Napoli Centrale

酒店回复：

Ciao Ekaterina!Thank you for your kind review. We are delighted that you enjoyed the modern facilities, spacious rooms, and comfortable environment, as well as our common areas.We look forward to welcoming you again!Kind regards,Vincenzo Vitale | Front Office Manager | CX Naples Centrale

酒店回复：

Ciao Guest!Thank you for sharing your detailed feedback. We take note of your observations regarding the shower, amenities, breakfast timing, and room layout, as well as the laundry access, and will use them to improve our services. We hope to have the opportunity to welcome you again for another stay.Kind regards,Vincenzo Vitale | Front Office Manager | CX Naples Centrale