CX 那不勒斯中央-住客评论

Guest（与好友旅游） 2025-11-01
房间很大，服务人员也非常友善，他们愿意解决客人的一切问题。前面评论説大堂很乱的现象已经没有了，晚上大门会设定门禁的。
酒店回复：
Thank you for sharing your experience with us. We’re glad to know you enjoyed our spacious rooms and that our team made you feel supported throughout your stay. It’s also great to hear that you noticed the improvements in our lobby area—our new access control system has helped create a calmer and more comfortable environment for everyone.We look forward to welcoming you back to CX Napoli Centrale.Vincenzo Vitale | Front Office ManagerCX Napoli Centrale
Guest（与好友旅游） 2025-11-01
酒店位置非常靠近火车站，所以很方便。酒店看上去像是新装修，所以还有装修的味道，如果介意的话可以考虑一下。
酒店回复：
Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,Vincenzo Vitale | Front Office Manager CX Napoli Centrale
Guest（家庭旅游） 2025-11-01
酒店今年才开业的，设施很新，很有设计感，虽然是青旅，但双人间也很赞，是这次南意之行最满意酒店之一了，在火车站附近，去之前很担心治安问题，但我们那天晚上12点到的，酒店大门仍然有安保人员，每层楼都有一个大门刷卡进去才能进房间，房间挺大的，之前看评论区説洗澡的问题，确实淋浴的地方只有一半玻璃墙遮挡，洗澡要小心翼翼的，不能伸展，不然水就会溅出去，希望酒店可以改进下这个问题。
酒店回复：
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.We always try to make every stay memorable and we take note about your tips to improve day by day.Sincerely,Vincenzo Vitale | Front Office Manager CX Napoli Centrale
Guest（Solo traveler） 2025-10-01
After walking nervously for several minutes from the train station and seeing this brand-new youth hostel, I was extremely happy. The rooms, public areas, etc. were all much more pleasant. The front desk service was very friendly and efficient, especially the girl named Francesca and the other girl with glasses, but I didn't know her name. In summary, this is definitely a place worth staying. The only suggestion that needs to be given is that the bed numbers are not very obvious and are a bit difficult to find. The shower room lacks hooks for hanging clothes, which is a bit inconvenient. Additionally, the shower door is only half open, which makes it easy for water to splash out, and I think this can easily lead to damage to public hygiene. However, in any case, this brand-new youth hostel definitely offers an excellent experience!
酒店回复：
Dear Guest,It’s a real pleasure to read your detailed and thoughtful feedback. We’re glad that you appreciated the atmosphere of our new hostel, the comfort of our spaces, and especially the kindness and professionalism of our reception team!We also value your practical suggestions regarding the bed numbers, hooks, and shower door. Insights like yours help us fine-tune the guest experience as we continue to grow.We hope to have the chance to welcome you back soon for another enjoyable stay in Naples.Warm regards,Vincenzo Vitale | Front Office Manager CX Naples Centrale
Guest（Couple） 2025-10-01
Я думаю, это лучшее жилье в Неаполе! Новый отель-общага. Очень стильно и красиво. Приветственный напиток.Номер уютный с видом. Общие зоны очень интересные,там и спортзал и бильярд и кинотеатр. Есть приложение у отеля свое и там можно управлять и бронировать развлечения. Персонал всегда подскажет и поможет на ресепшен. Расположен рядом с вокзалом, 5 мин пешком. Удобно. До аэропорта 15 мин такси. Советую однозначно!
酒店回复：
Thank you so much for your amazing review! We’re thrilled to hear that you consider us the best accommodation in Naples. It’s great to know you enjoyed our new and stylish facilities, the welcome drink, the cozy room with a view, and all the common areas like the gym, billiards, and cinema.We’re also glad that you found our app useful and that our staff at reception made your stay even more comfortable. The location is indeed very convenient, and we’re happy it worked well for your travels.Thank you for recommending us — we truly appreciate it! We look forward to welcoming you back on your next visit to NaplesBest Regards, Vincenzo Vitale | Front Office Manager CX Napoli Centrale
Guest（商务旅客） 2025-10-01
很好房间装修很新，离火车站很近
酒店回复：
Dear Guest,It’s great to hear that you liked your room and found our location close to the station so convenient. We’re glad your experience met your expectations and hope to see you again soon for another pleasant visit.Best regards,Vincenzo Vitale | Front Office Manager CX Naples Centrale
Guest（独自旅游） 2025-10-01
房间很大，新酒店装修也很好，堪比四星，周边出行方便，性价比高，下次去那不勒斯还住这家
酒店回复：
Dear Guest,We’re glad you appreciated the generous space and stylish design of our hotel, along with its convenient location. We look forward to hosting you again on your next trip to Naples.Kind regards,Vincenzo Vitale | Front Office Manager CX Naples Centrale
Guest（独自旅游） 2025-10-01
很新的青年旅馆，是与学生宿舍共构的一栋新建筑，遇到这里的主管说才刚开10天，就在拿坡里中央车站正旁边，设施也很丰富，洗衣机、厨房、健身房一应俱全，很推荐！
酒店回复：
Dear Guest,It’s wonderful to hear that you enjoyed our brand-new hostel and found the facilities and location convenient. We’re glad your experience was positive and hope to host you again in the near future.Kind regards,Vincenzo Vitale | Front Office Manager CX Naples Centrale

客户评价 由实住客人提供的真实点评

Guest（与好友旅游） 2025-11-01

Guest（与好友旅游） 2025-11-01

Guest（家庭旅游） 2025-11-01

Guest（Solo traveler） 2025-10-01

Guest（Couple） 2025-10-01

Guest（商务旅客） 2025-10-01

Guest（独自旅游） 2025-10-01

Guest（独自旅游） 2025-10-01

客户评价由实住客人提供的真实点评