上海大酒店-住客评论

Guest（商务旅客） 2026-01-01
非常好的酒店，单位办活动也在此地，图方便，顺便就入住了。一如既往地好，酒店性价比很高。强烈推荐！
酒店回复：
尊敬的宾客：您好！感谢您的入住并得到您的认可，很荣幸能为您提供国际化标准的设施和服务我们衷心地期待在不久的将来再次为您提供服务！
Guest（独自旅游） 2026-01-01
这是第二次住这个酒店了，非常推荐。首先是当天下午到早了，自己定的房间还没收拾好，前台的Jasmine Sun很贴心的给升级了套房，超级赞，房间超大，一间卧室，一间客厅，洗手间超大，电冰箱吹风机大衣柜体重秤应有尽有，住着非常舒服。其次这个酒店距离南京路步行街核心地段非常近，步行五到十分钟就能到沈大成、第一食品商店、还有很多核心商店。另外酒店还有免费的行政酒廊待遇（可能是我定的有），第二天早上的早餐也很丰盛，主要也不是特别挤，不像南京路上一些其它的酒店，早餐人挤人。总之就是非常推荐??
酒店回复：
尊敬的宾客：您好！感谢您的入住并得到您的认可，很荣幸能为您提供国际化标准的设施和服务我们衷心地期待在不久的将来再次为您提供服务！
Guest（Family） 2025-12-01
Hotel door service is excellent. Applaud the gentlemen who never fail to greet and open doors as we enter and exit the hotel. Room is a bit warm even though we turned on "aircon" with outside temperature of 10degC - we asked for fan and the service was delivered instantly. Room amenities such as toothbrush and comb and slippers are not replenish daily so you have to call or obtain from recep. Overall I would recommend this place for its location.
酒店回复：
尊敬的宾客：您好！感谢您的入住并得到您的认可，很荣幸能为您提供国际化标准的设施和服务我们衷心地期待在不久的将来再次为您提供服务！
Guest（家庭旅游） 2025-12-01
超级棒。地理位置绝佳，地铁就在附近，来往非常方便，服务也特别好，还帮忙收快递。从楼上看下去南京路，视野也非常好。
酒店回复：
尊敬的宾客：您好！感谢您的入住并得到您的认可，很荣幸能为您提供国际化标准的设施和服务我们衷心地期待在不久的将来再次为您提供服务！
Guest（Family） 2025-11-01
Conveniently located at the Central Area, walking distance to the pedestrian road and nice eatery.
酒店回复：
尊敬的宾客：您好！感谢您的入住，并对此次的入住感到满意。酒店位于这座繁华城市的中心区域。各种热门餐厅、百货商厦和旅游景点遍布酒店周围。同时我们也衷心希望在不久的将来能再次为您服务并给您带来更难忘的入住体验！
Guest（Couple） 2025-11-01
Enjoyed my stay at this hotel as always. Good location, spacious and clean room. Will definitely stay here if I am in Shanghai.
酒店回复：
尊敬的宾客：您好！感谢您的入住并给予肯定，在不同档期酒店有很多优惠活动，希望您能一直关注并给予支持，期待您的再次光临。
Guest（Family） 2025-11-01
Great location, the hotel is right directly behind the popular miniso at Nanjing road. The hotel was popular among the locals for the hairy crab at the buffet restaurant right in the middle of the main entrance. This whole hotel was covered with the crab & seafood smell. The staff were busy counting money at the counter upon check-in and kept us waiting for quite a while before attending to us. The room was spacious but the hotel and amenities looked old. The cleaner provided the best service, she greeted us every morning and she even remembered which room we were staying in. It gave us a warm welcome compared to the counter staff. Overall still a good place to stay for it's location and spacious room for it's price of a 5 star hotel.
酒店回复：
尊敬的宾客：您好！非常感谢您入住酒店并且和大家分享了您的感受。我们会再接再励，打造更优质的服务迎接您的再次光临！
Guest（Business traveler） 2025-11-01
I love Grand Central Hotel. The executive suite is the one I always stay with my family when I go on business trip in Shanghai. It is just across the road from the best 10 miles of walking strip between the Bund and Nanjing Road. You will never be tired of walking this magnificent historical road that carried more than 100 years of modern day Shanghai.
酒店回复：
尊敬的宾客：您好！非常感谢您的入住并留下点评与我们分享。您的鼓励将是我们进步的动力，我们一定会更加努力，为您及更多的客人提供完美的入住体验。诚挚谢意！我们十分期待和您的下次见面！祝一切顺利！
Guest（Traveling with friends） 2025-10-01
Truly great service in all sectors, just to mention that everything was excellent great
酒店回复：
尊敬的贵宾：您好！非常感谢您给予的好评。我们旨在为客人提供舒适愉悦的入住体验，从始至终为您提供帮助。期待和您的下次见面！祝一切顺利！
Guest（Business traveler） 2025-10-01
The Grand Central Hotel Shanghai is located next to Nanjing road so it’s very central. The decoration of the hotel looks a bit outdated which lots of golden colors and palm trees in the lobby. Upon my arrival the concierge staff helped to take out my luggage from the car and as we were walking inside he wanted to store my luggage and telling me that check in was at 2pm. I arrived at 12pm. I told him I will go to the reception first and brought my luggage with me. The receptionist checked my booked and said the room isn’t ready and asked me to wait. As I was very tired I asked how long I need to wait and he said until 2pm. I asked if I could perhaps double check at 1 pm and he said ok. I checked again at 1pm and the room wasn’t ready. Finally I got the room at about 1:40. The room size was good and the maintenance of the room was ok although a bit worn out but the decoration looks very outdated and makes the room look more old. Moreover, they had some old brochures in the room which doesn’t really apply to today’s needs such as an old Shanghai yellow pages catalogue etc. Furthermore, there was two bottles of water in the room with tags and on the tag it was clearly stated that only two bottles of water is provided per day per room and additional water bottles will be charged at 10RMB per bottle. I think this makes the hotel seem stingy, supposedly stating that it’s a five star hotel. Haven’t encountered this at hotels with lower star ratings that I stayed at. Another issue was that the HBO channel on the TV didn’t work and that was the only foreign channel on the tv for movies so perhaps international travelers wouldn’t have much to watch. My stay was so so.. the most positive aspect being the central location.
酒店回复：
尊敬的宾客：您好！非常感谢您的入住并留下点评与我们分享，很遗憾较高的客房率给您带来了不便，关于您提到的电视频道问题经核查，酒店现有的外国电视频道均可正常观看，我们一定会更加努力，为您及更多的客人提供完美的入住体验。诚挚谢意！我们十分期待和您的下次见面！祝一切顺利！

上海大酒店

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2026-01-01

Guest（独自旅游） 2026-01-01

Guest（Family） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（Family） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Family） 2025-11-01

Guest（Business traveler） 2025-11-01

Guest（Traveling with friends） 2025-10-01

Guest（Business traveler） 2025-10-01

客户评价由实住客人提供的真实点评