客户评价 由实住客人提供的真实点评

酒店回复：

Dear Valued Guest,Thank you so much for choosing to stay with us and for sharing your wonderful feedback. We’re delighted to hear that you enjoyed the Signature Family Room and its amazing views. It’s also great to know that our team made your stay comfortable with their friendly and helpful service.We appreciate your comment regarding the restaurant menu and will certainly review it to enhance our dining options. We're glad you loved the breakfast experience!Thank you once again for your kind words. We look forward to welcoming you back for another great stay.Warm regards,MaRadha Colombo Team

酒店回复：

Dear Valued Guest,Thank you for sharing your feedback with us. We’re delighted to know you enjoyed our convenient location, the beautiful ocean views from both the room and our rooftop bar, as well as the easy access to shopping. It was our pleasure to host you, and we look forward to welcoming you back for another memorable stay.Warm regards,MaRadha Colombo Team

酒店回复：

Dear Valued Guest,Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the cleanliness of the room and the warm hospitality of our team. Your kind words about our staff mean a lot to us.We sincerely apologize for the limited breakfast variety and the unfortunate incident with the chair at the rooftop bar. Please rest assured that we’ve already taken steps to inspect and replace any damaged furniture, and we’re working on enhancing our breakfast offerings.Your feedback is truly valuable in helping us improve. We hope to have the opportunity to welcome you again and provide a much better experience.Warm regards,MaRadha Colombo Team.

酒店回复：

Dear Valued Guest,Thank you for your fabulous feedback!We’re thrilled to know you enjoyed your time at our rooftop — the pool, the bar, and especially the Veda Pork! It’s wonderful to hear that our spacious rooms and ocean views added to your experience.We're only sorry your stay wasn’t longer, but we truly look forward to welcoming you back soon for an even more memorable visit.Warm regards,MaRadha Colombo Team

酒店回复：

Dear Valued Guest,Thank you so much for taking the time to share your wonderful feedback!We’re truly delighted to hear that you enjoyed your stay at MaRadha Colombo — from our clean and modern rooms to the friendly service and stunning views from our rooftop restaurant. It's also great to know that our central location added to your convenience.Your kind recommendation means a lot to us, and we look forward to welcoming you back for another relaxing experience in Colombo.Warm regards,MaRadha Colombo Team

酒店回复：

Dear Valued Guest,Thank you so much for your wonderful review!We’re delighted to hear that you had a fabulous time at MaRadha and enjoyed our central location, thoughtfully designed rooms, and delicious buffet breakfast with both Sri Lankan and English options. It’s especially heartwarming to know our team made you feel welcome and cared for.Exceeding your expectations is the best compliment we could receive. Thank you once again for your kind recommendation — we look forward to welcoming you back soon!Warm regards,MaRadha Colombo Team

酒店回复：

Dear Valued Guest,Thank you for your kind words! We’re delighted to know you enjoyed the beautiful ocean views and the ease of access to the city's main attractions. It's wonderful to hear that your room met your expectations in both comfort and convenience.It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,MaRadha Colombo Team

酒店回复：

Dear Valued GuestThank you for sharing your feedback. We’re very sorry to hear that you felt uncomfortable during your stay, and we take your concerns seriously.We would like to clarify a few important points regarding your comments:Upon check-in, the front desk staff noticed that the US dollar note you provided was torn. As per standard policy, we are unable to accept damaged currency. When we politely informed you, you agreed to bring a new note the following day. The matter was handled respectfully and transparently at the time.We understand you may have been disappointed that we were unable to offer a discount as you requested. However, we believe this should not have influenced your review, especially when the situation was clearly communicated and handled according to standard procedure.Regarding the missing amenities such as toothbrush, hair dryer, and slippers — we sincerely apologize if they were not provided in your room. These are available upon request at the front desk and we’re always happy to assist with such needs immediately.Your concern about feeling unsafe is something we take very seriously. However, our security and housekeeping records do not indicate any unauthorized access?to?your?room.Warm Regards,MaRadha Colombo Team.

酒店回复：

Dear Valued Guest,Thank you for your lovely feedback! We're glad to hear the location met your expectations and that you enjoyed the cleanliness, hot water, and the friendliness of our staff.We truly appreciate your support and look forward to welcoming you again in the near future.Warm regards,MaRadha Colombo Team

酒店回复：

Dear Valued Guest,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay, especially the beautiful sea view and the service from our team.It was a pleasure having you with us, and we truly hope to welcome you back again soon for another relaxing and memorable experience.Warm regards,MaRadha Colombo Team.