The stay was great. Staff was good but one staff member made my stay ever so pleasant. Great food recommendations and directions to the places I needed to go. Can't thank her enough.
Hotel is under major renovations with front lobby and main entrance under construction. Entry is through back by the pool where there’s a makeshift lobby that has a podium as front desk. That temp lobby is very noisy during day due to construction of main lobby. And be careful as temp entry walkway has broken tiles as you come in.
Am sure that once completed hotel will more than meet 4 star rating. Must however compliment the staff for doing an outstanding job to make up for the construction disruptions.
The hotel is in the middle of reconstruction so some of the amenities that we were looking forward to making use of were unavailable. The staff was as accommodating as they could be and we enjoyed our stay none the less. We are looking forward to the renovations being done, as I'm sure the rest of the staff are as well.
At 4 pm they were hosing doen the entry no one to transfer bags to check-in. Slick and dangerous.
Room was flooded with water coming thru bathroom vent . Changed rooms asked for valet to transfer bags was brought a cart and told to do it my self . Staff tried to be helpful but obviously short on help . Construction should have been mentioned upon reservation the place was a mess. I would give them a 0
Nice hotel, under construction so didn’t get the best lens to write a review. I will say that the windows on the Maple street side are paper thin and you can hear EVERYTHING happening outside, especially the bar across the street (which the bar is very great and the owner is very nice). You definitely need a sound machine to drown out the noise, if not, then enjoy hearing everyone enjoying outside.
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