A decent enough place to stay, but it could well do with some renovation and care.
The room seemed fine at first, but then you notice the smears and smudges on the surfaces, the chips and cracks elsewhere.
Breakfast was mediocre at best. We only went on the first day of three.
Internet was awful - three available connections, all very unstable in the evenings.
The staff member who checked us in was great, very friendly, but following that the staff seemed most interested in their phones. Luckily the same enthusiastic fellow checked us out.
I stayed here for a day and had a really pleasant experience. The room was very spacious, and they even allowed me a late check-out. The reception staff were all very friendly and helpful—especially Mr. Ali, who was kind and caring, and even offered me drinks while I waited for my shuttle bus. I also booked a hot air balloon ride through their package, which was an amazing experience. Definitely recommend this hotel!
Booked 3 rooms for 2 nights with my friends. Checked in late at night and saw another guest trying to get a refund for his room.
One of the rooms was missing 2 towels, water bottles while the other room was missing 1 towel, but the concierge supplied it immediately upon request. My room provided both the towels, however, there was a huge tuft of hair sandwiched between the towels, probably clumped up during laundry. My shower door had also fallen off while I was closing, and I had to re-install it back onto the ledge myself.
Friendly concierge and room service lady. Great location, 5 mins walk to the center. Parking was limited, please speak to the concierge to allocate space for your car.
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