客户评价 由实住客人提供的真实点评

酒店回复：

Dear Guest,Thank you for your lovely feedback! We're delighted to hear that you enjoyed the lakeside pool, spacious rooms, and our breakfast buffet. It's wonderful to know our service met your expectations as well. We look forward to welcoming you back for another memorable stay.Warm Regards,Cinnamon Lakeside Management

酒店回复：

Dear Guest,Thank you for sharing your feedback. We're glad to hear that you enjoyed the overall environment, scenery, and cleanliness. We appreciate your comments regarding the check-in process and facility conditions your insights are valuable as we continuously work to enhance our guest experience. We hope to welcome you back for an even better stay in the future.Warm Regards,Cinnamon Lakeside Management

酒店回复：

Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your room and found it comfortable, though we appreciate your note about the dated facilities we’re always working on improvements to enhance the guest experience.We’re sorry to hear about the inconvenience with dinner arrangements. While we understand your desire to explore the local cuisine, we regret that we couldn’t accommodate a last-minute dinner booking once you changed your mind. We’ll be reviewing our reservation flexibility to see how we can better support guests in similar situations.We hope to welcome you back again, and if you plan to dine with us next time, we’d be happy to assist you in advance to ensure a smoother experience.Warm regards,The Cinnamon Lakeside Management

酒店回复：

Dear Guest,Thank you for your kind words! We're happy to hear you found our place clean and convenient. Looking forward to welcoming you again soon!Best regards,The Management

酒店回复：

Dear William,Thank you for your valuable feedback and for highlighting our excellent service, restaurants, and great location. We appreciate your comments regarding the rooms and will share them with our team as we continually work to improve our facilities. We hope to welcome you back soon for an even better experience!Warm Regards,The Management

酒店回复：

Dear Guest,Thank you for your wonderful feedback! We're delighted to hear you and your mum had an excellent one week stay with us. It’s great to know you enjoyed the value, our signature Cinnamon touch, and especially the breakfast. We truly appreciate your kind words and look forward to welcoming you back again soon!Warm Regards,The Management

酒店回复：

Dear ChinyPolska,Thank you for your wonderful review! We’re glad you and your family enjoyed our convenient location, comfortable rooms, and thoughtful amenities. It’s great to hear you liked our breakfast, dining service, and recreational facilities. We truly appreciate your recommendation and look forward to welcoming you back soon!Warm Regards,The Management

酒店回复：

Dear Muhammed,Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during check-in. We understand how frustrating it must have been to wait until 8 PM, and this is certainly not the standard of service we aim to provide. Your comments have been shared with our team to ensure better planning and guest communication during busy periods. We truly value your patience and hope to have the opportunity to provide you with a much smoother experience on your next visit.Warm Regards,The Management

酒店回复：

Dear Goenka,Thank you for your wonderful review! We're delighted to hear that you had a smooth check-in experience and received excellent service from our team. It's great to know that the early morning breakfast arrangement and the beautiful room view added to your stay. We truly appreciate your kind words and would love to welcome you back for a longer visit next time!Warm Regards,The Management