Dear Sir , Thank you for providing us with your constructive and candid feedback of your recent stay. The management has reviewed your comments with great concern and appreciate you taking out time to highlight areas that need improvement. The concerned departments have been notified and advised to conduct training so that the services can be further improved to meet the expected standards. We thank you for selecting Heritage Luxury Suites - The Moor and ensure you of providing the best possible services during your future visits. Look forward to welcoming you again. Best Regards,
