XQ帕拉赛特酒店-住客评论

Guest user（夫妻／情侣） 2024-03-01
Très bon services , super resto, vue de dingue, vraiment chouette. Le buffet est magnifique et diversifié, l’équipe au top , très pro, Les chambres sont pas énormes mais une vue de dingue. Prix assez haut de gamme mais bonne récompense de l’équipe Petit h?tel de 50 chambres, rien à voir avec les h?tels poulaillers. Vue depuis les chambres incroyables
Guest user（夫妻／情侣） 2024-03-01
Das nicht billige Hotel mit 54 Zimmern liegt unmittelbar an einem sch?nen Sandstrand. Alle Zimmer haben Meerblick. Die Zimmer (wir hatten ein Premiumzimmer gebucht) erreicht man über einen Au?enflur, dessen Fliesenbelag bei Regen sehr rutschig ist. Nicht zum sonstigen Niveau (auch Preisniveau) des Hotels passt der in den Zimmern verlegte Laminatboden. Das Abendessen wird wie das Frühstück in Buffetform angeboten. Zus?tzlich werden jeweils 2 Fleisch- und Fischsorten a la Minute auf einer sog. hei?en Platte zubereitet. Grunds?tzlich wird nach unserem Geschmacksempfinden alles "übergart", was z.B. bei Schwert- oder Thunfisch "trocken" bedeutet, bei Gemüse dagegen "matschig". Insgesamt h?tten wir angesichts des verlangten Preises und der bisherigen Bewertungen ein h?heres Niveau erwartet.
酒店回复：
Sehr geehrter Gast, Vielen Dank für Ihr ausführliches Feedback zu Ihrem Aufenthalt in unserem Hotel. Es tut uns aufrichtig leid zu h?ren, dass Ihre Erfahrung nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Anmerkungen bezüglich des Bodenbelags und der rutschigen Fliesen im Au?enflur sehr ernst und werden dies umgehend überprüfen, um die Sicherheit unserer G?ste zu gew?hrleisten. Bezüglich der Speisen verstehen wir Ihre Kritik und bedauern zutiefst, dass wir Ihre Geschmackserwartungen nicht erfüllen konnten. Ihre Anmerkungen bezüglich der Zubereitung und Konsistenz der Speisen werden wir umgehend an unser Küchenteam weiterleiten, um sicherzustellen, dass unsere G?ste zukünftig eine angemessene Auswahl an qualitativ hochwertigen Gerichten erhalten. Es ist unser st?ndiges Bestreben, unseren G?sten einen erstklassigen Service und einen angenehmen Aufenthalt zu bieten, und wir bedauern es zutiefst, dass wir Ihre Erwartungen in diesem Fall nicht erfüllen konnten. Wir hoffen dennoch, dass Sie uns in Zukunft die M?glichkeit geben, Sie von unserem hohen Standard zu überzeugen, und würden uns freuen, Sie erneut bei uns begrü?en zu dürfen. Mit freundlichen Grü?en,
Guest user（Couples） 2024-01-01
We both agree that this hotel has the most friendly staff encountered for a long time and it starts with a very warm welcome from the front desk and filters all the way down to the pool lifeguard. If you want a hustle and bustle disco type venue This is not the place for you. If you want a relaxing place near an amazing beach along with a pool and views most holiday makers dream about this is most definitely recommended by us. The hotel rooms are a great design with two doors so that you don’t get any corridor noise and with a large bedroom and furniture on the balcony make for an enjoyable stay. The breakfast buffet sitting out on the veranda ticked boxes for us the sun beds were very comfortable and available even over the Christmas period and folks don’t reserve them and not use them all day. Pool attendant great guy and interesting character to converse with and he wants you to enjoy your day poolside. The lady manager and lady assistant manager are very approachable and they are always smiling and willing to assist with any problems you may have and they have such an awesome set of staff behind them it’s a pleasure to see it all working so well. Special mentions Hassan and his colleagues in the bar area, all the house keeping staff are hard working and keep your room in tip top condition. Restaurant staff Sara and too many others to mention but always fantastic service and warm pleasant welcome morning or evening time. Suzanne the assistant manager what a fabulous hard working lady with always time to spare to talk and advise guests please keep up the team which we know will keep clients returning hope to see you all again one day .
酒店回复：
Dear Guest, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a relaxing holiday with amazing views and experienced exceptional service from our staff. It warms our hearts to know that you found our team to be the friendliest encountered in a long time, starting with a warm welcome at the front desk and extending all the way to the pool lifeguard. We take great pride in providing a calm and welcoming atmosphere for our guests, and it's rewarding to see that reflected in your comments. We appreciate your acknowledgment of the hotel's atmosphere, emphasizing that it is not a hustle and bustle disco type venue but rather a relaxing place near an amazing beach with dream-worthy pool and views. We are delighted that you found the hotel rooms well-designed for a comfortable stay, with thoughtful features like double doors to minimize corridor noise and furniture on the balcony. It's great to hear that the breakfast buffet on the veranda met your expectations and that the sun beds were comfortable and available, even during the Christmas period. We are pleased that you enjoyed the poolside experience and that our pool attendant contributed to your enjoyment with his friendly and accommodating demeanor. Your compliments to the entire staff are genuinely appreciated. We are committed to creating a positive and welcoming environment, and we are pleased that our team's dedication and friendliness stood out during your stay. Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Our team is dedicated to maintaining the high standards that you experienced during your stay, and we look forward to creating more memorable moments for you. Best Regards,
Guest user（Family） 2023-11-01
Perfect location with all rooms looking over the sand and sea Food exceptional - great variety and excellent quality - cooked by chefs with great attention to detail Comfy sunbeds with amazing views All staff extremely helpful and nothing was too much trouble We have been coming to Jandia for over thirty years and it is disappointing we have only just discovered this hotel - we will certainly return
Guest user（Other） 2023-11-01
An understated hotel. Pleasantly smaller than the some of the monstrously large hotels in the area. Personal service. Attentive staff. Excellent amenities. Excellent food choice & quality. Nice range of beverages. Room was clean and comfortable.
Guest user（其他） 2023-08-01
El hotel tiene una ubicación inmejorable. En una de las mejores playas de Fuerteventura y en la mejor zona de playa. Las habitaciones son amplias y muy cómodas, con una terraza y unas vistas fantásticas. Los productos del bufet son de una calidad muy buena, algo no muy habitual. El personal del hotel se "empe?a" en que tengas unas estancia maravillosa. Recomendadísimo para ir en pareja o con familia. Lo hemos disfrutado mucho. Muchas gracias por todo
酒店回复：
Hola Pedro, ?Muchas gracias por su encantador comentario! Nos alegra saber que su experiencia en nuestro hotel fue como un pedacito de paraíso. Estamos felices de que haya disfrutado de nuestra ubicación privilegiada y de nuestras amplias y cómodas habitaciones con balcón y vistas asombrosas. Nos enorgullece saber que apreció la calidad de los productos en nuestro buffet, ya que nos esforzamos por ofrecer lo mejor a nuestros huéspedes. Nuestro equipo se esfuerza constantemente para asegurarse de que cada estancia sea maravillosa, y estamos encantados de que haya sentido nuestro compromiso con su satisfacción. Agradecemos sinceramente su elección de alojarse con nosotros y por compartir sus amables palabras. Esperamos tener el placer de recibirle nuevamente en el futuro y seguir brindándole experiencias memorables. ?Gracias a usted por confiar en nosotros!
Guest user（家庭旅游） 2023-08-01
Albergo familiare, accogliente, camere premium ristrutturate e molto confortevoli. Colazione e cena a buffet con prodotti di ottima qualità. Personale molto gentile, ma in pochi e per questo i servizi dell'albergo sono al livello di un albergo tre stelle. Si consiglia la prenotazione del parcheggio, perché c'è poca disponibilità. Spiaggia di fronte all'albergo molto bella, ma affollata e con mare non limpido.
酒店回复：
Grazie per aver condiviso la tua esperienza in hotel! Sembra che tu abbia avuto l'opportunità di goderti un luogo familiare e accogliente. è bello sapere che la colazione e la cena a buffet erano all'altezza con prodotti di ottima qualità. Prenderemo nota dei tuoi commenti. Grazie ancora per aver condiviso la tua dettagliata opinione. Il tuo feedback sarà sicuramente utile per altri viaggiatori che stanno pensando di soggiornare nel nostro hotel. Saluti
Guest user（Couples） 2023-07-01
It was the most amazing vacation ever :) hotel, food, beach, staff, clealiness.. everything at the highest level. Definitely we will come back soon. Thanks for all the lovely details we are lack in huge hotels. Location is the best in the southern side of island.
酒店回复：
Dear Marina, We are thrilled to hear that you had the most incredible vacation of your life! It is an honor to receive such positive feedback about the hotel, food, beach, staff, and cleanliness, all being of the highest standard. Thank you for appreciating the lovely details we provide, as we always strive to offer an exceptional and personalized experience to our guests. We are delighted that you enjoyed the prime location on the south side of the island. We look forward to welcoming you back soon. Thank you for choosing us and sharing your wonderful experience with us! See you next time!
Guest user（其他） 2023-05-01
Das für kanarische Verh?ltnisse angenehm kleine 4-Sterne-Haus (54 Zimmer) liegt mit phantastischem Blick auf den herrlichen Strand von Moro Jable am Rand des Ortskerns. Man m?chte eigentlich 5-Sterne für dieses Hotel vergeben für - seine Lage - seine tollen gro?en gut ausgestatteten sauberen Zimmer - seine sehr freundlichen und serviceorientierten Mitarbeiter - seine kreative abwechslungsreiche und sehr gute Küche. Wer ?Bettenburgen“ nicht sch?tzt findet hier einen qualitativ hochwertigen und pers?nlichen Service und kann hier einen unbeschwerten Wohlfühlurlaub verbringen.
酒店回复：
Lieber Manni, wir danken ihnen für Ihre Weiterempfehlung und freuen uns sehr, dass Sie einen sch?nen Urlaub bei uns verbracht haben. Wir wünschen Ihnen alles Gute und freuen uns schon darauf, Sie vielleicht in naher Zukunft wieder bei uns begrüssen zu dürfen. Liebe Grüsse aus dem XQ El Palacete

客户评价 由实住客人提供的真实点评

Guest user（夫妻／情侣） 2024-03-01

Guest user（夫妻／情侣） 2024-03-01

Guest user（Couples） 2024-01-01

Guest user（Family） 2023-11-01

Guest user（Other） 2023-11-01

Guest user（其他） 2023-08-01

Guest user（家庭旅游） 2023-08-01

Guest user（Couples） 2023-07-01

Guest user（其他） 2023-05-01

客户评价由实住客人提供的真实点评